SYNTHIA R. HOLT
Cincinnati, OH *****
********@*******.***
linkedin.com/in/sindy-holt-34b93039/
PROFESSIONAL SUMMARY:
Polished and highly focused Microsoft Certified Office Professional with a wide-ranging skill set providing executive-level support in diverse corporate settings.
Successfully communicates with all levels of an organization and differing roles of accountability with professional decorum and thoughtful follow-through.
Expertise in budget control/expense management, office management, customer service, and public relations.
CORE PROFICIENCIES:
Technical Skills
Customer Service
Event Planning
Recruitment
Investigative Proficiency
Concur
Microsoft Office
Oracle
Outlook
SAP
SharePoint
Survey Monkey
Microsoft Teams
Visio
General Correspondence
Project Plans and Tracking
Travel -
Air & Ground Transportation
Lodging
Expense Management
Conferencing
Communications Meetings -Video
Presentations &
Scheduling
Development
Exits
Onboarding
Training
Analysis
Assessment
Research
SOFT SKILLS:
Collaboration
Multitasking
Communication
Perseverance
Diligence
Planning
Emotional Intelligence
Resilience
EDUCATION:
Finneytown High School Graduate
Attended University of Cincinnati with a focus on Legal Secretarial Studies
EXPERIENCE:
Worldpay 7/1/2024 – Present
Administrative Assistant
Provides general administrative support currently to twenty-four Vice Presidents both domestically and internationally.
Books domestic and international travel.
Processes expenses.
Light calendar management.
Manage coordination of large meetings at company sites.
Infotree Global Solutions/Duke Energy 10/2023 – 4/2024
Temporary Training Coordinator
Provided general administrative support to the Lineman Trainers.
Produced a training manual for Training Coordinators.
Maintained training spreadsheet for upper management.
Completed all continuing education mandated by the company.
Assigned and processed training courses.
Handled all catering needs for the Trainers.
Ohio National Financial Services / Constellation Insurance 2/2022-2/2023
Administrative Assistant, Executive Support
Provided general administrative support to the Senior Vice President/CIO, and his direct reports of four Vice Presidents by managing multiple calendars so they could focus on other matters.
Produced, transcribed, and posted minutes at senior-level meetings to document decisions for reference purposes.
Created travel arrangements and processed expenses for the leadership team and department members.
Tracked excel spreadsheets for encrypted documents to open work time for other IT staff.
Managed the Ohio TechCred Program for continual education of the department.
Completed all continuing education mandated by the company including Loma Courses 281 and 291 for a more comprehensive understanding of the insurance business.
Discovered and initiated an effortless way to purchase and send corporate gifts and/or awards to employees utilizing minimal time and effort.
Meggitt LLC 10/2018-05/2020
Database Administrator
Responsible for the population/creation and maintenance of a database for the quality department.
Mentored a team of twenty support personnel regarding the use and application of the database.
Produced weekly occurrence reports to keep users up to date and resolve errors in quality and production.
Provided intensive group/individual training to meet project objectives on time and within budget.
Achieved 100% audit compliance for eighteen consecutive months.
Various Companies
Independent Contractor ǀ 07/2009-01/2018
Oversaw the planning of annual company meetings and other corporate functions including budget preparation, venue selection, catering, and facilitator selection.
Calmly responded to shifting priorities and resolved escalated problems, potential risks, and conflicts.
Served as a Liaison to the Vice Presidents, Chief Marketing Leader, Executive Leadership Teams, Section Managers, and Sub-Section Managers, by providing project/status updates and quarterly performance targets.
Streamlined complex calendar and domestic/international travel schedules, saving more than $2.1 in company resources.
Managed budgets exceeding $100K covering department/company expenses for equipment, supplies, employee events, and celebrations.
Secured financial assets by reconciling large credit card and cash receipts and verifying employee transactions against point-of-sale (POS) reports.
Created and maintained electronic filing systems and processes, to improve internal communications.
Contract assignments were at the following companies: Vantiv, Kellogg Company, Ethicon Endo-Surgery, GE Aviation, GE Capital, TechSoft Systems, and Luxottica Retail.