Customer-Focused Administrative Support Specialist

MIKAYLA NOEL Cambridge, MA ***** • 617-***-**** • *************@*****.***

Skills

Customer Service • Attention to Detail • Great Communication Skills – verbal & written • Adaptive • Positive Attitude • Ability to multi-task in fast paced environment • Ability to work well in a team • Fast Learner •

Skilled in Mac OS X, Google Workspace, Microsoft Office Suite • Experience with Open Table and Toast System

Experience

Radiology Department, Cambridge Health Alliance – Cambridge, MA 2/2026 – Present

Tech Aide

Transport patients to and from exam rooms and Emergency Room

Engage with patients of all backgrounds in a welcoming and friendly demeanor

Stock linens from linen cart and exam rooms

Set up equipment in preparation of exams

Assist patients in getting changed into gowns or shorts for exams

Top Mix Bar & Kitchen– Cambridge, MA 11/2024 – Present

Host

Answer phone calls, take reservations, and respond to guest inquiries accurately

Assist with guest accommodations, including special requests and large parties

Greet and welcome guests in a friendly manner

Uphold cleanliness in entry area and host stand, and assist in bussing tables

Maintain accuracy and composure while multi-tasking under pressure

Provide coverage for staff members during the summers and filled in for staff absences

Camp Kinderland – Tolland, MA Summer 2024

Counselor

Facilitated group activities for children ages, 8-12 years old

Supervised children on field trips and daily activities, monitoring safety and wellbeing of children

Co-plan lessons with peers and collaborate with other counselors

Nurturing Babyhood and Beyond – Cambridge, MA 1/2024 – 3/2024

Intern

Assisted in a birth, and supported the birthing person during delivery

Shadow and observe doula and birth operations such as events and panels

Research and analyze birthing topics

Occasionally attend birthing consultations with clients

Education

Bunker Hill Community College – 2 years of coursework, 2024 - 2026

High School Diploma, Cambridge Rindge and Latin High School, 2024

Contact this candidate