Administrative & Front Desk Professional with Healthcare Experience
Resume:
Yuma, Arizona
****.*********@*****.***
Tina Rivera
SKILLS
Professional and dependable administrative and customer service professional with experience in senior living, healthcare, retail, and front desk operations. EXPERIENCE
River Valley Estates senior Living - Receptionist
June 2025 - Feb 2026
• Communication Hub: Answering and routing calls, taking messages, and directing inquiries to the right staff or departments.
• Appointment & Scheduling: Scheduling appointments for residents with staff or therapists.
• Administrative Support: Performing clerical tasks like data entry, filing, copying, collating, and managing mail/packages.
• Environment Management: Keeping the reception area clean, organized, and presentable, and sometimes managing kitchenettes/supplies.
• Security: Monitoring visitor access and potentially security cameras.
• Coordination: Liaising with other departments and staff regarding resident needs or facility matters.
Haven of sandpointe - Receptionist
5/2023 - 10/2024
• Greet and Welcome clients with courtesy and announces their arrival to the necessary departments.
• Handles incoming calls on a multi-line system and directs them to the correct staff member while answering general information questions as required
• Provides administrative support to the executive staff when needed, such as data as, preparing corresponding and record- keeping
• Maintains lobby in a neat and organized fashion to ensure that clients are comfortable and feel welcomed
• Coordinates with the office manager to ensure office supplies are well stocked.
• Collecting co-payments, deductibles and co insurances. Sketchers - sales associate/Cashier
1/2021 - 6/2022 • Helped customers complete purchases, locate items and join reward programs.
• Assisted customers by answering questions and fulfilling requests.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Answered questions about store policies and addressed customer concerns.
• Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions. EDUCATION
Ypic charter high school — diploma
12/2019 - Yuma Arizona GPA 4.0
Certification
Finger print clearance card
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