SUMMARY
EDUCATION
SKILLS
CERTIFICATIONS
Southport, CT
**********@*****.***
MACKENZIE MINOR
Passionate worker with a Bachelor's degree in psychology with a minor in social work from Salve Regina University. Interested in helping children and families with mental health needs and support. I have experience working with children as well as people with mental and physical disabilities and am eager to continue this work in my future career. 2016 – 2020
Bachelor’s Degree in Psychology
Strong organizational and time-management skills
Exceptional communication and interpersonal skills Ability to work independently and as part of a team Detail-oriented and able to handle multiple tasks simultaneously Strong critical thinking skills
Expert experience in Canva, Microsoft, & Google
Expert in curating marketing and promotional posts on social media Trumbull High School
Salve Regina University
VOLUNTEER WORK
Salve Regina University 2023-2024
Participated in activities to get to know our partners with disabilities Assisted in teaching our partners about the community we all live in and in making friends with the other partners during the social period
Learning Unlimited
Ace’s Trained (Identifying and testing for Adverse Childhood Experiences) Registered Mandated Reporter
CPI Trained
2020 - 2024
PROFESSIONAL EXPERIENCE
Southport, CT
**********@*****.***
MACKENZIE MINOR
Reception & Administrative Assistant (Student Worker) Center for Global Education and Fellowships – Salve Regina University 2021 – 2024 Managed front-desk duties including answering calls, responding to emails, and greeting students Filed sensitive documentation for study abroad students Created and managed event flyers and social media content using Canva Assisted with event planning and on-campus programming Handled general inquiries and provided program information to students and families Diet Technician
Prepared meals for clients following customized dietary plans Ensured safe food handling and cleanliness of kitchen area Supported a team in a mental health treatment setting, working with adolescents and young adults
Center for Discovery - Fairfield, CT 2024
Trader Joe’s 2024 - 2025
Customer Service Associate
Greeted customers and assisted with locating products and answering questions Operated register and handled cash, card, and EBT transactions Resolved customer concerns with professionalism and attention to detail Maintained cleanliness and organization of front-end area Worked collaboratively with team members during busy store hours Volvo Cars Westport 2025 - Current
Front Desk / Receptionist
Greeted customers in a friendly, professional manner, creating a positive first impression Managed high-volume inbound calls and directed inquiries to service advisors and management Scheduled service appointments and confirmed customer information accurately Assisted service department with paperwork, repair orders, and invoicing Maintained organized front desk operations in a fast-paced environment Handled payments and balanced daily transactions when required Delivered exceptional customer support in person and over the phone Resolved customer concerns efficiently while maintaining professionalism Supported team members to ensure smooth daily operations Maintained accurate records and documentation
Maintained confidential records by scanning and organizing documents in a secure drive