Technical Operations & Data Analysis Specialist

Katy Johnson

Tampa, FL 813-***-**** ***************@*****.***

Professional Summary

Dedicated and detail-oriented professional with a proven track record in technical analysis, team collaboration, and operational excellence. Skilled in interpreting complex data, maintaining precision under pressure, and adhering to strict protocols. Adept at fostering positive relationships, streamlining processes, and delivering results in fast-paced environments. Areas of Expertise

Data Analysis & Interpretation Attention to Detail Multitasking Critical Thinking Cross-functional Collaboration Interpersonal Communication Leadership & Mentoring Conflict Resolution Protocol Adherence Administrative Support HIPAA Compliance

Trend Identification Adaptability Inventory Control Customer Service Strategic Initiative Business Acumen Confidentiality Education

University of South Florida, Bachelor of Science: Health Science, In Progress Employment History

Cryptologic Technician U.S. Navy 2020 – 2024

• Conducted in-depth analysis of complex signals data, applying advanced analytical techniques and precision to deliver actionable intelligence critical to national operations

• Ensured strict adherence to security protocols and maintained the highest level of confidentiality in handling sensitive information, showcasing a strong commitment to operational integrity

• Collaborated seamlessly within diverse, multidisciplinary teams to accomplish high-stakes objectives under strict deadlines, demonstrating adaptability and teamwork

• Exercised exceptional attention to detail, accuracy, and organizational skills in fast-paced, high-pressure environments, ensuring mission success with zero errors

• Employed critical thinking and problem-solving skills to identify patterns, anomalies, and trends in data, contributing to the development of strategic initiatives

Shift Supervisor Panera Bread 2014 – 2020

• Supervised daily operations, coaching 20+ team members, ensuring smooth execution of service, quality control, and staff coordination to enhance customer satisfaction

• Trained, coached, and mentored team members to develop skills in communication, efficiency, and excellence in service delivery, fostering professional growth and team cohesion

• Managed inventory control, cash handling, and administrative tasks with a high degree of accuracy, ensuring compliance with company standards and policies

• Demonstrated strong interpersonal and leadership abilities by creating a positive work environment and effectively resolving conflicts to maintain staff morale and productivity

• Anticipated challenges and implemented proactive solutions to maintain operational flow during high-demand periods, showcasing problem-solving and multitasking skills Professional Awards

• Navy and Marine Corps Achievement Medal for exceptional service, performance, and dedication in support of mission-critical operations- USN, Cryptologic Technician, Petty Officer Second Class

• Enlisted Surface Warfare Specialist (ESWS) and Aviation Warfare Specialist (AWS) designation while onboard USS Kearsarge, 2022 Technical Skills

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

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