Customer-Ffocused Front Desk & Operations Professional
Resume:
Christine W. Grimes
Wilmington DE 19808
***************@*****.***
Experience
Beauty Bar by Saiko — Receptionist / Front Desk Associate - Dec 2022 – Present
- Manage daily front desk operations including client check-in/check-out and appointment scheduling
- Handle high call volume while maintaining a professional and friendly customer experience
- Maintain inventory and fulfill online product orders accurately
- Perform end-of-day cash balancing and closing procedures
- Support overall salon operations including cleanliness and organization Acme Markets — Department Manager (Drive-Up & Go) - March 2020 – Nov 2022
- Managed personal shopping department, ensuring timely and accurate order fulfillment
- Supervised scheduling and daily workflow for team operations
- Delivered high-quality customer service in a fast-paced environment
- Assisted across multiple store functions including cashiering, stocking, and resets
- Maintained efficiency during peak hours and high-demand periods Bowlero — Front Counter Associate - 2018 – 2020
- Assisted customers with lane assignments and service requests
- Supported event and party coordination
- Handled transactions at front counter and snack bar
- Completed opening and closing duties and maintained facility cleanliness TD Bank — Customer Service Representative / Teller - 2008 – 2018
- Processed high-volume financial transactions with accuracy
- Assisted customers with account services, including opening accounts and handling inquiries
- Maintained vault operations and cash controls
- Provided support with mortgages and financial services
- Built strong customer relationships through consistent service Education
- Padua Academy - 1985
Skills
- Customer Service & Client Relations
- Cash Handling & Financial Accuracy
- Scheduling & Front Desk Operations
- Inventory Management
- Team Support & Coordination
- Problem Solving
- Strong Communication
Summary
Customer-focused professional with extensive experience in front desk operations, retail management, and banking. Proven ability to manage high-volume customer interactions, handle cash accurately, and maintain organized, efficient workflows. Known for reliability, strong communication, and delivering excellent customer service.
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