Dedicated Customer-First Team Leader and Operator

James Browning

Mathias, WV ***** +1-681-***-**** *****************@*****.***

Professional Summary

Highly - Motivated employee with desire to take on new challenges. Strong work ethic, Adaptability, and Exceptional interpersonal skills, Adept at working effectively unsupervised and quickly master new skills, Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Willing to relocate to: Winchester, VA - Harrisonburg, VA Authorized to work in the US for any employer

Willing to relocate to: Moorefield, WV

Work Experience

Line Cook Machine Operator Supervisor/ Forklift Operator Kerry Company Harrisonburg, VA

July 2023 to Present

My Skills are as follows.

TIME MANAGEMENT

I had to consciously plan and control time spent on specific tasks to increase efficiency. I had deadlines to maintain each and every week. I had to-do lists made to help me to accomplish my activities each day which I made to help me to become a outstanding worker.

TEAM MANAGEMENT

I is sed Team Management each day overseeing groups of individuals working collaboratively to achieve specific organizational goals. Because of my team management skills I with help of these groups of individuals we were able to exceed our goals and helped to make the company more profitable LEADERSHIP

I showed a set of mindsets and behaviors that aligns people into a collective direction. I helped Enable them to work together and accomplish share goals that helped them to exceed at their job COOKING, FOOD HANDLING, FOOD PREPARATION, FOOD SERVICE, FOOD SAFETY INVENTORY CONTROL, AND QUALITY CONTROL

Constructional Foam Operator/ Manager/ Forklift Operator Rubbermaid Comercial Products Winchester, VA

July 2020 to July 2023

My skills are as follows:

WAREHOUSE SUPERVISOR (LEAD)

I oversee the reception of deliveries to ensure they account for incomeing items and keep records of their deliveries. Their records are essential to ensure the accuracy of inventory reports. I also helped create a updated program to improve the records of deliveries and inventory control which helped improve the companys accuracy from 93 % to 100% and I helped save the company thousands.

LEADERSHIP

I showed a set of mindsets and behaviors that aligns people into a collective direction. I helped enable them to work together and accomplish shared goals, that helped them to exceed at their job TEAM MANAGEMENT

I used team management each day overseeing groups of individuals working collaboratively to achieve specific organizational goals. Because of my team management skills I with the help of these groups of individuals we were able to exceed our goals and helped to make the company more profitable TIME MANAGEMENT

I had to consciously plan and control time spent on specific tasks to increase efficiency. I had deadlines to maintain each and every week I made to-do lists to help me to accomplish my activities each day. It helped me to become a outstanding worker.

INVENTORY CONTROL

Lead Logistics Coordinator/ Forklift Operator

Amazon Warehouse Clear Brook, VA

March 2018 to July 2020

My skills are as follows:

WAREHOUSE SUPERVISOR (LEAD)

I oversee the reception of deliveries to ensure they account for incomeing items and keep records of their deliveries. Their records are essential to ensure the accuracy of inventory reports. I also helped create a updated program to improve the records of deliveries and inventory control which helped improve the companys accuracy from 93 % to 100% and I helped save the company thousands.

LEADERSHIP

I showed a set of mindsets and behaviors that aligns people into a collective direction. I helped enable them to work together and accomplish shared goals, that helped them to exceed at their job TEAM MANAGEMENT

I used team management each day overseeing groups of individuals working collaboratively to achieve specific organizational goals. Because of my team management skills I with the help of these groups of individuals we were able to exceed our goals and helped to make the company more profitable TIME MANAGEMENT

I had to consciously plan and control time spent on specific tasks to increase efficiency. I had deadlines to maintain each and every week I made to-do lists to help me to accomplish my activities each day. It helped me to become a outstanding worker.

INVENTORY CONTROL, SHIPPING AND RECEIVING

SOP'S

Customer Service Supervisor (CSS)

Royal Farms Urbana, MD

March 2014 to March 2018

My Skills are as follows

TIME MANAGEMENT

I used when working with Royal Farms

I had to consciously plan and control time spent on specific tasks to increase efficiency. I had deadlines to maintain each and every week. I used to - do lists that I made to help me to accomplish my activities each day. It helped me to become a great worker for the company

TEAM MANAGEMENT

I used team management each day overseeing groups of individuals working collaboratively to achieve specific organizational goals. Because of my team management skills I with with the help of these groups of individuals we were able to exceed our goals and helped to make the company more Profitable.

LEADERSHIP

I showed a set of mindsets and behaviors that aligns people into a collective direction. I helped enable them to work together and accomplish share goals that helped them to exceed at their job CUSTOMER SERVICE

I listened to every customer, responding quickly, showing empathy, providing clear and accurate information, personalizing interactions, following up to confirm resolution. I made sure the customer had to a happy and a enjoyable experience each time

FOOD HANDLING, FOOD PREPARATION, FOOD SAFETY, FOOD CROSS CONTAMINATION, INVENTORY CONTROL. Caregiver/Personal Assistant/Med Tech

Active Home Care/ Caregivers of America Arrington, VA March 2000 to January 2014

I was a stay in home person. I helped her to get in and out of bed, I helped her with her medications, I would cook for her, prepare her meals, I would seat with her and keep her company while watching TV, I would drive her to her doctor appointmentsand drive her back home, if she needed anything from the store I would go out and get it for her, I checked her heart rate and pulse and I would help her get into the electric chair so she can go up and down the stairs because she couldn't walk well down the stairs and I did other things for her. She was a very nice person. I enjoyed helping her out I even watched her on the weekends.

Her name was Ms. Livingston.

Education

Business Management and Marketing

(Alabama University) Tuscaloosa, AL

September 1992 to September 1996

Upper secondary education

Skills

Operations management Computer operation Food production English Front desk Client interaction via phone calls Correspondence management Company vehicle operation Staff scheduling Packaging Time management Food service inventory management Clean workspace maintenance Blueprint reading Forklift Appointment scheduling Food processing Casual dining experience Leadership Microsoft Excel Customer communication Food safety management Outdoor work Construction Processing cash transactions Order processing Quality assurance within food and beverage industry Planogram implementation Cross-functional communication Production data analysis Power tools Dispatching Calendar management Hardscaping construction projects Managing hospitality teams Team management Customer inquiry handling Restaurant management Climbing Customer relationship building Staff training Defect detection (quality control) Pallet jack Inventory records File organization Meeting minutes Hand tools Schematics Machine operation Executive administrative support Warehouse experience DOT (Department of Transportation) regulations Upselling Teamwork POS systems Hospitality management Driving Sales volume growth Task prioritization Meeting agenda preparation Hospitality Inventory management Manufacturing Organizational skills Customer service Retail sales transactions Residential construction Truck delivery Dispatch software communication Home health Warehouse distribution Cash management Filing Sales Lifting Guest services Productivity software Basic math Phone communication Automotive parts sales Electrical schematics reading Conduit bending Territory sales Wall construction projects Shift management GMP Attention to detail Safety standards in production Mechanical knowledge Languages

Spanish

English

Certifications and Licenses

CPR

March 2025 to March 2027

Driver's License

Food Safety Certification

Food Handler Certification

ServSafe

OSHA 10

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