Data Entry & Administrative Specialist (Remote)

DANA SAWYER

651-***-**** • ********@*****.*** • St. Paul, MN

Summary

Meticulous professional with 30+ years of experience in administrative support and data management. Expert in high-volume data entry and Excel, with a proven track record of maintaining data integrity and data verification across diverse industries. Dedicated to optimizing record management and report generation to enhance operational efficiency and quality assurance.

Work Experience

Utility Billing/Customer Services

OPUS 21 MANAGEMENT SOLUTIONS, WOODBURY, MN

Maintain daily operations of utility billing systems, ensuring 100% data integrity and compliance with regulatory standards.

Input and process high-volume billing data using advanced database management software to generate accurate invoices.

Verify billing accuracy and streamline reporting processes using data analysis tools for enhanced report generation.

Collaborate with team members to identify and resolve complex inquiries, improving data management and service quality.

Customer Service/Administrative

EXPRESS PROS, WOODBURY, MN

Managed multiple administrative tasks with high attention to record management and data verification.

Collaborated with coworkers to complete time-sensitive data entry tasks and administrative workflows.

Identified customer needs and resolved database discrepancies to maintain service excellence.

Maintained high standards of quality assurance while managing documentation for diverse clients.

Customer Service

ROSE INTERNATIONAL, ST. PAUL, MN

Maintained accurate digital records for Minnesota DPS, ensuring strict data verification and information accessibility.

Performed data validation during compliance audits to uphold state safety and regulatory standards.

Input vehicle licensing data into state systems, identifying and correcting entry errors to preserve data integrity.

Collaborated with state agencies to optimize record management and documentation workflows.

Store Associate/Customer Services

JOANN'S CRAFT, MAPLEWOOD, MN

Input sales and inventory data into point-of-sale systems, ensuring high precision in financial record management.

Maintained inventory logistics and requisitioned stock based on data-driven product availability analysis.

Verified daily cash drawers and processed payments, maintaining 100% data integrity for store financial reports.

Identified and resolved transaction errors in a fast-paced environment while following quality assurance protocols.

Contract Administrative Assistant

ADECCO STAFFING, MINNEAPOLIS, MN

Utilized advanced Excel and Microsoft Office for data analysis and complex report generation.

Maintained accurate records and company databases in compliance with organizational and industry standards.

Input and verified contract data, identifying key milestones and ensuring data verification for renewals.

Collaborated with executive teams to retrieve and manage information within internal database systems.

Input high-volume of medical, and legal information for confidential contracts, insurance, and law office database systems.

Office Automation Specialist

USDA RURAL DEVELOPMENT, ST. PAUL, MN

Maintained database management software for office automation, ensuring accurate record management and analytics.

Input high-volume data into government databases with a strict focus on confidentiality and data integrity.

Identified and documented technical issues to perform detailed report generation for network infrastructure usage.

Verified and processed payroll information, maintaining meticulous financial record management standards.

Education

Master of Science (M.S.) in EDUCATION AND MUSIC

University of Wisconsin, RIVER FALLS

Certification in EMS - Basic

Inver Hills Community College, Inver Hills, MN

Additional Skills

Data Management & Quality Assurance: Data entry, Data verification, Data integrity, Data validation, Record management, Database management software, Quality assurance, Data management

Software & Tools: Excel, Microsoft Office, Microsoft Word, PowerPoint, PeopleSoft, FileMaker Pro, CRM software, Adobe Photoshop

Administrative & Operational Support: Report generation, Administrative support, Utility Billing Systems, Accounts Payable/Receivable, Inventory Management, Transcription, Legal document processing, Medical/Physician billing @United/Children’s Hospital – St. Paul, MN

Certifications

NOTARY PUBLIC

EMS - Basic

REFERENCES

References available upon request

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