Customer Service & Healthcare Support
Resume:
Jasmine Golden
Martinsville, VA *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Alorica-Martinsville, VA
March 2025 to June 2025
answer inbound calls from clients about healthcare enrollment and benefits (temporary position) Reset Merchandiser
InDemand Services-Eden, NC
January 2025 to March 2025
assist in the reset and remodel of Walmart store in Eden, NC ( temporary position) General Laborer
Tyson Foods-Ringgold, VA
November 2024 to January 2025
ensure the quality of the product before it was shipped out to consumers (temporary position Sanitation Worker
DORADO FOODS-Reidsville, NC
July 2024 to October 2024
clean equipment to ensure it was ready for the next shift (temporary position ) Customer Advocate
Alta Resources-Fort Myers, FL
September 2021 to May 2023
remote work taking inbound calls from members of BCBSIL with health plan questions such as: claims processing, HIPPA verification, ID card inquiries, active or inactive status questions and benefits coverage Nursing Aide
PCG Public Partnerships-Martinsville, VA
October 2016 to August 2021
Assist patient with wound care daily baths medications and daily routine Nursing Assistant
Mental wellness Access-Martinsville, VA
October 2017 to March 2020
Assisted mental health patients with daily self care and eating routines Customer Service Representative (CSR)
The Results Company-Collinsville, VA
May 2014 to June 2016
Inbound calls from customers with billing or technical issues with product or services Education
Law (2 years college)
Patrick Henry Community College-Martinsville, VA
August 2012 to January 2014
High school diploma
Martinsville High School-Martinsville, VA
August 2006 to June 2010
Skills
• Help desk
• Home Care
• CRM software
• EMR Systems
• Hospitality
• Caregiving
• Negotiation
• Search engines
• Windows
• Food Preparation
• Senior Care
• Alzheimer's Care
• Typing
• Healthcare management
• Cooking
• Accounting
• Hoyer Lift
• Laundry
• Medical records
• Cleaning Experience
• Relationship management
• Nursing
• Medical terminology
• Microsoft Word
• English
• Writing Skills
• Documentation review
• Vital Signs
• Customer service
• Patient Care
• Vital signs
• Medication Administration
• Meal Preparation
• Salesforce
• Personal Assistant Experience
• HIPAA
• Technical support
Certifications and Licenses
AED Certification
CPR Certification
Contact this candidate