Multi-State Payroll & HR Operations Leader

Cassandra Hunt

*** * ******** ***** **** Tucson AZ 85705 C: 520-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Detail oriented, strategic, results-driven professional with 15+ years of multi-state payroll, HR operations, and customer service experience. Expert in leading full-cycle multi-state payroll processing, multi-state tax and payroll compliance, along with systems integration knowledge (Paylocity, Paycom, ADP,NetSuite, QuickBooks, etc.). Adept at partnering across finance and HR to drive efficiency, ensure regulatory alignment,and support organizational growth. With a proven ability to work in and lead teams, manage high-volume operations, and streamline payroll policies in a wide range of environments including fast-paced.

CORE COMPETENCIES

● Full-Cycle Payroll (Hourly, Salary, Multi-State)

● Payroll Audits & GL Mapping

● Software expert with experience in Paylocity, Paycom, ADP, NetSuite, QuickBooks, AS400, CCC.

● HRIS Administration & Compliance

● Payroll Tax Filing

● 401(k) Contributions

● Process Improvement & Cross-Departmental Liaison

● Team Training & Support

● Communication & Conflict Resolution

EXPERIENCE

Payroll Administrator - Habemco LLC (Remote),

Sep 2021 - Present

● Process full-cycle mult-state payroll for salaried and hourly staff using Paycom and Paylocity across multiple companies.

● Ensuring multi-state tax and unemployment compliance

● Manage payroll-related audits, year-end processes, and cross-functional collaboration with finance

● Oversee GL mapping and integration with NetSuite, improving data accuracy and efficiency

● Maintains monthly reconciliations for benefits

● Serve as primary point of contact for payroll issues, benefits, and compliance inquiries

● Facilitate payroll policy development and communication across HR and leadership Payroll Clerk II - YMCA of Southern Arizona,

Nov 2014 - Sep 2021

● Managed bi-weekly and semi-monthly payroll cycles for 300+ employees using multiple systems including handwritten timesheets and AS400 entry, ADP, and CCC.

● Processed garnishments

● Processed new hires, terminations, and ERISA data reporting

● Maintained tax compliance and oversaw timely EFTs and payroll reconciliations

● Trained staff on payroll systems and served as internal HR/payroll knowledge base

● Maintained accuracy in tax reporting, following IRS/state regulations Escalation Agent - Coworx Staffing (AT&T),

Aug 2010 - Sep 2013

● Handled high-level customer escalations with resolution strategies and coaching

● Supported team hiring and onboarding process for new reps Traffic Assistant - Cross Town Traders,

Nov 2006 - Jul 2009

● Processed bi-weekly payroll for hourly and salary employees using Kronos

● Created executive-level financial reports for multiple sales companies

● Produced inventory and sales data in Excel with 100% accuracy KEY SKILLS

● Communication

● Customer Service

● Multi-state payroll, compliance, and multi-state tax

● Paycom, ADP, AS400, CCC, Microsoft, QuickBooks, NetSuite, Excel

● General Ledger

● Beginning to end payroll processing

EDUCATION

Rio Salado Community College-

● AAS in Operational Management - September 2024

● Certificate in Human Resource Management - September 2024

● Certificate in Operational Management - January 2024 TECHNICAL PROFICIENCIES

● Paycom

● ADP

● NetSuite

● QuickBooks

● Kronos/UGK

● AS400

● CCC

● Google Suite

● Microsoft Office

● Excel

● HRIS Platforms

PROFESSIONAL REFERENCES

Available upon request

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