Permitting and Utilities Operations Specialist

MONIQUE KELLY

Phone: 331-***-**** Email: *.********.*****@*****.*** LinkedIn: linkedin.com/in/monique-shanelle-kelly

PROFESSIONAL SUMMARY

Detail-oriented Permitting and Utilities Professional with a strong background in construction operations, municipal permitting, utility coordination, and financial reconciliation. Proven ability to manage multi-property portfolios, streamline processes, and prevent service disruptions through proactive communication and tracking. Experienced in cross-functional collaboration, vendor management, and operational oversight.

CORE COMPETENCIES

Permitting & Municipal Coordination Utility Account Management Project Tracking & Reporting Financial Reconciliation Vendor Relations Process Improvement Regulatory Compliance Cross-Functional Communication Excel Reporting & Data Analysis

PROFESSIONAL EXPERIENCE

Permitting and Utilities Assistant Red Cedar Construction – United States

December 2025 – Present

- Coordinate permitting submissions and manage approval timelines with local municipalities.

- Establish, transfer, and reconcile utility accounts (water, sewer, electric, gas) across multiple projects.

- Monitor outstanding balances and prevent service interruptions through proactive follow-up with providers.

- Prepare financial summaries and support accounting with payment tracking and reporting.

- Maintain organized project documentation and shared drive structure for construction portfolios.

Operations and Training Specialist Evergreen and Maker – United States

March 2025 – November 2025

- Led onboarding and systems training across inventory and project management platforms.

- Developed SOPs to improve operational consistency and cross-department communication.

- Forecasted materials, managed vendor relationships, and supported company-wide initiatives.

Administrative Assistant Evergreen and Maker – United States

February 2024 – March 2025

- Supported operations with scheduling, documentation control, and interdepartmental coordination.

- Assisted in inventory forecasting and vendor communications to meet project timelines.

Operations Manager Bottle Cap Group LLC – United States

October 2021 – Present

- Managed P&L reporting and inventory controls using advanced Excel analysis.

- Oversaw compliance, vendor coordination, and team performance management.

General Manager Sticks and Bean – United States

June 2020 – October 2021

- Secured permits and licenses for business operations and ensured regulatory compliance.

- Managed payroll, inventory systems, and operational budgeting.

EDUCATION & CERTIFICATIONS

Bachelor’s Degree in Business Management Administration – Robert Morris University

Six Sigma White Belt Certification – 2025

TECHNICAL SKILLS

Microsoft Excel (Pivot Tables, Reporting), Word, Outlook, PowerPoint Monday.com Fishbowl ADP Paychex Restaurant365 Utility Account Management Systems

Contact this candidate