Senior Credit Controller and Debt Recovery

Curriculum Virtue

Winnie Ngcaku

Senior Credit Controller Cash Flow & Credit Risk Management Specialist Midrand, Gauteng 076-***-**** ***********@*****.*** CORE COMPETENCIES

• Credit Risk Management

• Debtors Book Management (R1M Portfolio)

• Cash Flow Optimisation

• Aged Debt Reduction

• Escalation & Dispute Resolution

• Performance Reporting

• Team Supervision

SYSTEMS & TOOLS

• SAP

• Tallyman

• CRM Systems

• Microsoft Excel (Intermediate)

• Microsoft Office Suite

EDUCATION

Grade 12

Siyakhula Public School 2004

PROFESSIONAL SUMMARY

Results-driven Senior Credit Controller with over 10 years of experience in credit control, debt recovery, and portfolio management. Currently managing a R1

million debtor portfolio and recovering approximately R850,000 monthly (85% recovery rate), contributing over R10 million annually to company cash flow.

Experienced in SAP, Tallyman, and CRM systems with strong reporting capability and team supervision

exposure.

PROFESSIONAL EXPERIENCE

Senior Credit Controller Aquazania Premium Water

(Jan 2023 – Present)

• Manage R1 million debtors’ portfolio

• Recover approximately R850,000 monthly (85%

recovery rate)

• Monitor aging reports and reduce high-risk accounts

• Prepare weekly and monthly performance reports

• Supervise junior credit control staff

• Negotiate structured payment arrangements

Debt Collector Black Fox Credit Management (Dec

2021 – Dec 2022)

REFERENCE

Tsheposo Madumo

Manager Aquazania Premium Water

076-***-****

*********@*********.**.**

Conrad Haak

Manager Black Fox

076*******

• Managed 120+ day overdue accounts

• Used Tallyman system for collections tracking

• Issued Letters of Demand

• Negotiated repayment agreements

• Achieved consistent monthly recovery targets

Earlier Credit Control & Legal Collections Experience

(2009 – 2018)

Vox Telecom Glocell Altech Netstar Altech

Autopage Cell C Vodacom

• Managed high-volume overdue accounts

• Used SAP and CRM systems for account

management

• Processed debit orders and reconciliations

• Achieved consistent monthly collection targets

Contact this candidate