Merchandiser - Export & E-commerce Operations
Resume:
RIYA GARG
Currently Working as Merchandiser at K.G Apparels
KEY SKILLS
Order Fulfillment & Returns Management
Client Communication & Issue Resolution.
Process Improvement & Operational Efficiency.
Vendor and Stakeholder Coordination, Analytical & Logical Thinking. PROFESSIONAL EXPERIENCE
K.G Apparels (Export House) – Merchandiser
18 March 2024 – Till Date
Work Profile –
Managed product development and approvals for domestic brands like Myntra’ s "Here & Now", All About You, Roadster, Anouk, Brand TANEIRA (TITAN), Stylii (Landmark), Libas, The Ethnic label, Coordinated with internal teams and vendors for production tracking, inspections, and shipment scheduling.
Monitored order and shipment status, ensuring seamless communication and operational excellence.
Gulaal India (E-Commerce Brand) – Operations Manager 12 September 2022– 29th Feb 2024
Work Profile –
Oversaw the end-to-end fulfillment process for e-commerce orders, ensuring timely dispatch and delivery for platforms like Myntra, Nykaa, and Ogaan. Collaborated with new stores and business partners to drive operational growth. Proactively resolved client inquiries and operational issues, maintaining a high standard of service.
Streamlined dispatch processes to meet tight timelines, enhancing client satisfaction. Merchandiser
THREAD BUCKET STUDIO LLP – JANASYA (Buying House) – SENIOR MERCHANDISER 4 AUGUST 2020– 30th August 2022
Work Profile –
Served as the single point of contact for 21 vendors, managing purchase orders, dispatch schedules, and quality inspections.
Implemented effective follow-up procedures to meet deadlines, improving on-time delivery rates.
Facilitated communication between head offices and vendors to resolve operational bottlenecks.
KAGZI EXPORT & Intercity Traders (Export House) - PD & PROD. MERCHANDISER APRIL 2017–April 2020
Work Profile – Handled multiple international buyers, managing 70+ styles and overseeing the entire production lifecycle from order receipt to shipment. Conducted inspections and approved samples for bulk production. Streamlined operations to minimize delays, ensuring compliance with buyer requirements
ACHIEVEMENTS:
Spearheaded a dispatch improvement strategy at Gulaal India, reducing processing time by 20%.
Managed a large-scale vendor network, ensuring 98% on-time order completion at Thread Bucket Studio LLP.
Successfully handled high-volume e-commerce operations during peak sale periods without compromising quality.
PROFILE
Dynamic Operations Professional with over 9
years of experience in Fashion Merchandising.
Managing Order Fulfillment, Vendor co-
ordination.
Proven ability to enhance operational
efficiency and deliver client focused Solutions.
CONTACT
PHONE:
ADDRESS: 60, Dayanand Colony, Tonk Road, Jaipur
Rajasthan - 302018
EMAIL:************@*****.***
EDUCTAION:
Bachelor’s Degree in Fashion Designing and
Technology
Amity University, Rajasthan 2014
– 2017
TECHNICAL SKILLS:
Proficient in GSuite (Docs, Sheets, Gmail), MS
Excel
Comfortable with remote collaboration tools and
reporting frameworks
Experienced in inventory and order management
systems
Contact this candidate