Assistant Administration & Operations Support

SEAN CAMERON GUNN

082-***-**** English & Afrikaans Code 8 Licence, own vehicle

PROFILE

Determined, diligent professional with strong organisational, administrative, and client-liaison skills. Proven track record managing teams, budgets, stakeholder relationships, and operations across NPO and hospitality environments. Reliable, detail-oriented, and comfortable working both independently and collaboratively.

QUALIFICATIONS

•Theology Diploma, 1992 — Durban Christian Center

•Grade 12, 1990 — New Forest High School

COMPUTER LITERACY

MS Word, Excel, Outlook, PowerPoint; Opera; RAPS; Salesforce; FileMaker Pro; Nights Bridge; APEX; POS; GAAP; Pipedrive.

EMPLOYMENT HISTORY

Branch Manager Diabetes South Africa (NPO)

2022 – 2026

•Managed day-to-day branch operations, ensuring alignment with the organisation's mission, values, and strategic objectives.

•Recruited, trained, and supervised branch staff and volunteers, including performance management.

•Developed and ran local outreach, awareness, and fundraising campaigns to grow branch membership and donor support.

•Managed the branch budget and financial records, ensuring expenditure and reporting met NPO governance and compliance standards.

•Reported to the national office and board on branch performance, finances, and programme outcomes.

•Built and maintained relationships with donors, sponsors, healthcare professionals, and community partners.

•Organised diabetes education talks, support groups, screening days, and public awareness events.

•Ensured ongoing compliance with NPO regulatory requirements (NPO Act, PBO status, POPIA).

•Handled enquiries from members and the public regarding diabetes support services and resources.

•Prepared monthly, quarterly, and annual reports for the board and funders, including grant and donor reporting.

•Oversaw branch administration, correspondence, record-keeping, and stock of educational/medical materials.

•Represented the organisation at community events, health expos, and media engagements.

Groups & Conferencing Manager / PA to General Manager The Waterfront Hotel & Spa

Oct 2015 – Jun 2021

•Provided full PA support to five General Managers: diary and correspondence management, confidential HR/finance matters, travel arrangements, minute-taking, and OHS/EE committee administration.

•Managed groups and conferencing sales for bookings of 30+ delegates: quoting, site inspections, contracting, and client liaison with PCOs, travel agents, and corporate clients.

•Oversaw event logistics, function sheets, monthly stocktakes, and revenue/forecast reporting.

•Drove group revenue through upselling, lead generation support, and management of contracted room blocks.

Banqueting Co-ordinator The Waterfront Hotel & Spa

Apr 2014 – Oct 2015

•Planned and coordinated banqueting and conference events end-to-end, from client brief and quoting through to on-site execution and post-event follow-up.

•Liaised with F&B, accounts, and outside suppliers to ensure smooth, professional delivery of every function.

Marketing Assistant The International Hotel School

Jul 2012 – Mar 2014

•Supported multi-campus marketing operations: social media, sales-consultant liaison, supplier and agency coordination, and campaign copy.

•Coordinated the Good Food & Wine Show and other exhibitions, including stand set-up, documentation, and supplier contracts.

Banqueting Coordinator / PA to Marketing Manager Coastlands Hotels & Resorts

Oct 2011 – Jun 2012

•Coordinated banqueting and conference events and managed the Sales & Marketing Director's diary and administration.

•Assisted with marketing research, promotions, corporate rate agreements, and VIP event support.

REFERENCES

•Lorraine Curry — Diabetes South Africa — 083-***-****

•Jaco-Steyn Venter — General Manager, Urban Park Hotel — 083-***-****

•Lindiwe Maseko — General Manager, Waterfront Hotel — 072-***-****

•Kantha Pillay — Senior Sales Manager, Misty Blue Group — 083-***-****

•EJ Hiltemann — Chief Operations Officer, Misty Blue Group — 082-***-****

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