Executive & Administrative Assistant - Virtual Support

SHARMAINE ZAMBRANO

EXECUTIVE ASSISTANT ADMINISTRATIVE ASSISTANT VIRTUAL ASSISTANT

Al Khobar, Saudi Arabia 058-***-**** *****.***@*****.*** LinkedIn: @sharmaine-zambrano PROFESSIONAL SUMMARY

Detail-oriented Executive and Administrative Assistant with extensive experience supporting managers, teams, clients, and business operations in both office and remote environments. Experienced in calendar and email management, meeting and travel coordination, customer service, document management, data entry, reporting, research, and administrative operations. Strong background in remote virtual assistance, operations coordination, e-commerce administration, and digital tools. Known for being organized, dependable, adaptable, and proactive in managing multiple priorities and providing efficient administrative support.

CORE COMPETENCIES

Executive & Administrative Support Calendar & Email Management Meeting & Travel Coordination Customer Service & Client Communication Data Entry & Database Management Document & Records Management Reports & Spreadsheet Management Online Research & Data Consolidation Operations Coordination E-commerce Administration Project & Task Coordination Process Documentation Website Management Social Media Management Microsoft Office / Office 365 Google Workspace WordPress Odoo ERP Project Management Tools PROFESSIONAL EXPERIENCE

IDEC KSA - International Design Engineering Co. Ltd. Operations Coordinator / Administrative Assistant 2021-2023 Saudi Arabia

Coordinated daily administrative and operational activities to support business functions and management requirements.

Prepared quotations, proposals, reports, business documents, and operational records.

Maintained organized e-commerce records, contracts, files, and reports.

Administered Amazon Seller Account activities, including product updates and order fulfillment.

Monitored inventory and stock levels and maintained accurate records.

Gathered operational information and prepared data for performance monitoring and reporting.

Documented policies, procedures, and operational processes.

Supported strategic planning, process improvement, and operational initiatives.

Identified administrative and operational issues and contributed recommendations and practical solutions.

Coordinated special projects and provided administrative support as required.

Assisted with developing procedures to improve the management and coordination of activities. SEVRON UK - Remote

Operations Assistant 2019-2020

Provided remote administrative and operational support to the team.

Consolidated data and uploaded information accurately into company databases.

Prepared weekly reports and supported regular meetings.

Performed data entry and administrative tasks while maintaining attention to accuracy.

Conducted quality assurance checks to ensure information was complete and accurate.

Worked as a Chat/Intercom Operator, responding to inquiries and supporting communication.

Conducted Safety Data Sheet-related administrative work. UPWORK / HUBSTAFF - Worldwide / Remote

Virtual Administrative Assistant / Social Media Manager 2019-Present

Provide remote administrative support to clients and business owners across different projects.

Manage email communication, phone calls, calendars, and client contact lists.

Coordinate meetings, travel arrangements, and accommodations.

Provide customer service and act as a first point of contact for clients and customers.

Maintain online records, spreadsheets, documents, and administrative files.

Conduct online research and consolidate findings into organized reports.

Prepare presentations and provide personal and administrative assistance.

Manage social media accounts and support content-related administrative tasks.

Manage websites and assist with WordPress-related updates.

Support email management and calendar coordination.

Adapt to different clients, workflows, software platforms, and business requirements in a remote environment. Bayan Garden School - Al Khobar

Science Laboratory Teacher Assistant 2018-2019

Provided administrative and classroom support to teachers and school staff.

Assisted with planning, organization, documentation, and daily activities.

Maintained a professional and organized working environment.

Coordinated with teachers to support daily routines and program requirements.

Assisted with documentation and activities requiring attention to detail and accuracy. United International Trading Company - Al Khobar, Saudi Arabia Secretary / Administrative Assistant 2012

Provided secretarial, clerical, and administrative support to management.

Assisted with daily accounts monitoring and administrative records.

Coordinated vendor registration and pre-qualification requirements for major clients.

Prepared and maintained company files, letters, reports, requests, and other documents.

Coordinated travel and meeting arrangements.

Assisted the Chief with administrative tasks and requests.

Maintained organized documentation to support efficient office operations. Nesic Saudi Arabia

PMT Secretary 2011

Provided administrative and secretarial support to management.

Consolidated weekly reports and maintained office documentation.

Coordinated travel and meeting arrangements.

Answered phone calls and handled routine communication.

Prepared, maintained, and organized letters, reports, office requests, and other documents.

Assisted management with administrative requirements. City Government of Santa Rosa, Province of Laguna

Clerk 2007-2010

Assisted clients with application forms and requirements.

Reviewed submitted documents for completeness and accuracy.

Maintained client files, letters, records, and other official documents.

Performed data encoding and document management.

Prepared and organized office requests, letters, and reports.

Answered phone calls and provided administrative assistance to clients. Nidec Philippines Corporation - Laguna Technopark, Biñan, Laguna QA Inspector 2003-2006

Prepared inspection data sheets and encoded collected information.

Performed daily inspections and maintained accurate quality records.

Identified non-conforming products and reported findings to supervisors.

Maintained organized inspection documentation and followed established procedures.

Supported other quality assurance activities as assigned. EDUCATION

Bachelor of Science in Computer Engineering - STI Sta. Rosa 2011 Associate in Computer Science - Colegio de San Pedro 2003 TECHNICAL SKILLS

Administrative: Microsoft Office / Office 365, Google Workspace, Email Management, Calendar Management, Data Entry, Reporting, Document Management Business & Operations: Odoo ERP, Amazon Seller Account, E-commerce Administration, Project Management Tools, Online Research Digital: WordPress, Social Media Management, Website Management, Photo & Video Editing Professional: Communication, Organization, Customer Service, Problem Solving, Attention to Detail, Multitasking, Remote Collaboration

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