Customer Service & Restaurant Operations Assistant

OYINKANSOLA FABOYODE (OYIN)

Winnipeg, Manitoba, Canada 108 Ken Oblik Dr, Winnipeg, MB

431-***-**** **********************@*****.***

PROFESSIONAL SUMMARY

Friendly, dependable, and adaptable professional with over two years of experience in customer service, retail operations, restaurant service, cash handling, and independently managing daily responsibilities. Skilled at creating welcoming and organized environments, communicating effectively with customers and families, and maintaining high standards of cleanliness and organization. Known for being reliable, detail-oriented, patient, and quick to learn new procedures. Holds a Standard First Aid Certification and is eager to contribute strong interpersonal, organizational, and problem-solving skills to a dynamic workplace. CORE SKILLS

Customer Service & Client Relations • Restaurant & Food Service • Cash Handling & Payment Processing • Order Taking & Customer Assistance • Cleaning & Sanitation • Front Desk & Reception Support • Communication & Interpersonal Skills • Organization & Attention to Detail • Inventory Support • Time Management & Multitasking • Problem Solving • Teamwork & Collaboration • Reliability & Dependability • Adaptability & Quick Learning • Professionalism • Ability to Work Independently PROFESSIONAL EXPERIENCE

SERVER / RESTAURANT ASSISTANT

Mama Tee's Amala Place — Nigeria 2021 – 2023

• Provided friendly and attentive service to customers in a busy restaurant environment.

• Took customer orders accurately and communicated requests clearly to kitchen staff.

• Assisted customers with menu questions and helped ensure a positive dining experience.

• Served food and beverages efficiently while maintaining professionalism and a welcoming attitude.

• Assisted with preparing and serving a variety of dishes and supported kitchen operations when needed.

• Maintained clean and organized dining and work areas, including washing dishes and cleaning after service.

• Worked effectively with others to ensure smooth restaurant operations during busy periods.

• Demonstrated strong teamwork, patience, communication, and time-management skills. SALES ASSOCIATE

Independent Retail Stall — Ogun State, Nigeria 2021 – 2023

• Provided friendly and professional customer service by assisting customers with their needs and product selection.

• Operated the cash register and processed cash transactions accurately and responsibly.

• Demonstrated strong numerical skills by calculating prices, handling payments, and providing accurate change.

• Managed daily store operations independently when the owner was travelling or unavailable.

• Maintained a clean, organized, and welcoming environment for customers.

• Assisted with inventory organization and monitored products requiring restocking.

• Handled customer questions and concerns professionally while maintaining positive relationships.

• Demonstrated reliability, initiative, and attention to detail in day-to-day business operations. Key Achievement: Trusted by the owner to independently manage daily store operations during their absence. BABYSITTER

Private Household Previous Experience

• Provided attentive and responsible childcare in a safe and supportive environment.

• Maintained a clean, neat, and organized home environment.

• Assisted with meals, routines, and daily activities.

• Communicated effectively with parents regarding schedules, routines, and children's needs.

• Demonstrated patience, empathy, responsibility, and strong time-management skills.

• Managed multiple responsibilities while ensuring children's safety and well-being. ADDITIONAL FOOD SERVICE EXPERIENCE

Home Economics Club — Knoxfield Comprehensive College

• Participated in practical food preparation activities and assisted in making a variety of dishes and delicacies.

• Developed hands-on experience with food preparation, teamwork, cleanliness, and organization. VOLUNTEER EXPERIENCE

YOUTH IN PHILANTHROPY VOLUNTEER

• Participated in community service projects and volunteer initiatives.

• Collaborated with team members to support community activities and project goals.

• Developed strong teamwork, communication, leadership, and organizational skills.

• Demonstrated a positive attitude and willingness to contribute to the community. CERTIFICATIONS

Standard First Aid Certification

EDUCATION

Swan Valley Regional Secondary — Manitoba, Canada 2023 – 2024 High School Diploma

Knoxfield Comprehensive College — Nigeria 2015 – 2023 Secondary School Certificate

ADDITIONAL STRENGTHS

• Reliable and punctual with a strong work ethic.

• Comfortable working independently or as part of a team.

• Experienced in maintaining clean, neat, and organized environments.

• Comfortable learning new systems, procedures, and workplace expectations.

• Friendly, approachable, and committed to providing positive experiences for customers and clients.

• Available and willing to receive additional workplace training.

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