Logistics Operations Specialist - Truckload & Small Package
Resume:
Larry D. Crawford
Logistics and transportation operations professional with 10+ years of experience optimizing fulfillment performance, managing enterprise customer accounts, and driving operational excellence across high-volume logistics networks. Proven success partnering with cross-functional teams to analyze operational trends, resolve complex transportation challenges, improve customer experience, and execute scalable logistics solutions. Skilled at balancing cost, quality, and speed in fast-paced environments while supporting strategic business objectives.
Marietta, GA 30064
******@*****.***
EDUCATION
The Art Institute of Charlotte — Associate of Applied Science, Fashion Marketing
Completed: 2002
EXPERIENCE
Odyssey Logistics, Atlanta, GA — Logistics Operations Specialist Truckload Transportation
January 2026-Present
●Manage end-to-end truckload operations supporting enterprise customer accounts across multiple transportation lanes.
●Review and approve carrier pricing while balancing costs, capacity, and service quality.
●Analyze shipment exceptions and partner with internal operations teams and carriers to reduce delivery disruptions.
●Monitor transportation performance metrics and proactively resolve issues.
●Coordinate approximately 100+ truckload shipments per week while maintaining operational accuracy and service standards.
RXO, Atlanta, GA - Logistics Operations Specialist Enterprise Small Package
January 2025-January 2026
●Managed transportation operations supporting Amazon and other enterprise customers within a high-volume logistics network.
●Coordinated freight tenders, shipment scheduling, and transportation execution across multiple customer accounts.
●Evaluated freight options to improve transportation efficiency while controlling logistics costs.
●Identified recurring operational issues and collaborated across teams to improve fulfillment quality.
●Supported approximately 75–150 shipment transactions daily.
RXO, Atlanta, GA - Transportation Operations Analyst After-Hours Logistics
January 2023-January 2025
●Directed after-hours transportation operations supporting enterprise customer accounts across North America.
●Investigated shipment delays using operational data to identify root causes and coordinate resolution.
●Managed competing transportation priorities while maintaining service level expectations.
●Partnered with customers, carriers, and internal teams to improve shipment visibility and execution.
●Supported operational coverage for 50+ active customer accounts.
RXO, Atlanta, GA - Logistics Operations Coordinator Strategic Accounts
January 2022-January 2023
●Managed transportation requests for strategic customer accounts in a fast-paced logistics environment.
●Built strong customer relationships through proactive communication and rapid issue resolution.
●Adapted quickly to changing business priorities while maintaining shipment quality and operational efficiency.
●Supported cross-functional initiatives focused on improving transportation performance.
RXO, Atlanta, GA - Transportation Operations Specialist Overnight Logistics
January 2019-January 2022
●Managed overnight freight operations supporting time-sensitive transportation networks.
●Coordinated carrier communications, shipment execution, and transportation issue resolution.
●Maintained operational accuracy while balancing multiple enterprise customer priorities.
●Helped improve customer satisfaction through proactive communication and timely execution.
RXO, Atlanta, GA - Operations Team Lead Weekend Logistics
January 2018-January 2019
●Led weekend transportation operations supporting a team of logistics representatives.
●Coached and developed new team members while improving operational consistency.
●Served as primary escalation point for complex transportation and customer issues.
●Partnered with leadership to improve operational performance and employee development.
RXO, Atlanta, GA - Driver Operations Coordinator
January 2016-January 2018
●Supported drivers and customers by coordinating transportation updates and resolving delivery issues.
●Maintained communication across carriers, customers, and operations teams through shipment lifecycles.
●Ensured accurate transportation documentation while supporting daily freight execution.
CORE COMPENTENCIES
●Logistics Strategy
●Transportation Operations
●Operational Analytics
●Root Cause Analysis
●Process Improvement
●Cross-Functional Leadership
●Enterprise Account Management
●Customer Experience
●KPI Performance Management
●Carrier Performance
●Freight Optimization
●Continuous Improvement
●Microsoft Excel
●Transportation Management Systems (TMS)
Contact this candidate