BILL BUKOWSKI
Wilmington, NC ***** • 845-***-**** • ********@*****.*** • linkedin.com/in/billbukowski
RELIABLE • DETAIL-ORIENTED • TRUSTWORTHY
Dependable, procedure-oriented professional with a 30-year record of accuracy, integrity, and independent work in roles requiring careful handling of sensitive and confidential information. Known for punctuality, following established rules exactly, and staying calm and courteous with people in a variety of settings. Seeking a part-time role where reliability, attention to detail, and trustworthiness are essential.
RELEVANT STRENGTHS
•Meticulous attention to detail and accuracy — built an entire career on getting things exactly right.
•Trusted with confidential and sensitive material, including financial records and money-transfer systems.
•Strict adherence to established procedures, rules, and compliance requirements.
•Dependable and punctual; comfortable working independently with minimal supervision.
•Courteous and clear communicator; experienced training and guiding people of varying backgrounds.
•Organized and results-oriented; skilled at managing multiple assignments and deadlines at once.
WORK EXPERIENCE
Business Analyst / Technical Lead — Orange & Rockland Utilities (a Con Edison company) 2012 – 2022
•Served customers and internal partners with a consistent focus on accuracy and quality.
•Followed and documented detailed procedures; created clear manuals and guides others relied on.
•Conducted careful reviews and quality checks to confirm work met exact requirements.
•Trained business partners in new processes, communicating clearly and patiently.
Business Analyst / Technical Lead — CVS Caremark (via Galaxy Systems) 2010 – 2012
•Reviewed healthcare and pharmacy-benefit systems requiring precision and confidentiality.
•Coordinated work across teams, keeping tasks organized and on schedule.
Information / Business Analyst — Western Union (via EDS, an HP Company) 2001 – 2010
•Supported money-transfer and settlement operations handling millions of secure transactions.
•Maintained accuracy and confidentiality in a high-volume financial environment.
•Contributed to disaster-recovery and records-management procedures.
Business Analyst / Application Specialist — Philipp Brothers Chemicals 1998 – 2001
•Managed accounts-receivable, inventory, and hazardous-waste record systems with care and accuracy.
Earlier Experience — Programmer / Analyst roles at Cap Gemini America, Lockheed Martin IMS, and Financial Services Inc. (1990 – 1998)
•Maintained government and municipal systems requiring strict compliance with legislative rules and regulations.
•Recognized as accurate, self-starting, enthusiastic, and people-oriented.
EDUCATION & CREDENTIALS
Bachelor of Science, Business Administration — SUNY New Paltz, New Paltz, NY
Diploma, Computer Programming — The Chubb Institute, Jersey City, NJ
Professional certifications in database, reporting, and project team leadership.
Additional references, driving record, and background-check clearance available upon request.