Experienced Front/Back Office Medical Assistant
Resume:
Summary
Detail-oriented Medical Assistant with extensive experience in both front and back office operations across multiple clinics. Skilled in patient rooming, vital signs, insurance verification, lab scheduling, and minor surgical assistance. Recognized for strong communication, HIPAA compliance, and ability to enhance patient experience while efficiently managing administrative and clinical tasks.
Work experience
Medical Assistant /Floater
Pavilion Family Physicians • Orange, CA
April 2019 to Present
• Roomed patients efficiently, ensuring smooth patient flow and reduced wait times
• Measured vital signs accurately to support quality patient assessments
• Prepared charts to streamline provider workflow and improve documentation accuracy
• Scheduled labs and appointments, optimizing patient scheduling and clinic operations
• Verified insurance for all patients, reducing claim denials and ensuring coverage
• Called in medication refills, maintaining timely patient access to prescriptions
• Restocked patient rooms to ensure supplies were always available for procedures
• Prepped and assisted for minor surgeries, supporting physicians and enhancing patient care
• Called patients to provide results while complying with HIPAA regulations, ensuring confidentiality
• Submitted lab orders and properly handled and processed specimens to maintain accuracy
• Obtained and documented patient history, contributing to comprehensive patient records Medical Assistant Front/Back Office
Todd C. Miller MD inc • Los Alamitos, CA
March 2018 to Present
• Checked out patients and processed payments, ensuring efficient end-of-visit workflow
• Obtained authorizations for radiology images and medication prior authorizations, expediting patient care
• Scheduled appointments to maximize provider availability and minimize patient wait times
• Roomed patients, took vital signs, and documented chief complaints to support accurate diagnoses
• Administered allergy injections, following safety protocols to ensure patient well-being
• Coordinated referrals, improving patient access to specialty care
• Processed medication refills, maintaining continuity of care for patients
• Distributed and received samples, supporting clinical operations
• Checked in patients and verified insurance, streamlining front office processes Medical Assistant/Office Manager
Corona, CA
April 2017 to Present
• Managed front office duties, roomed patients, and verified insurances to ensure efficient clinic operations
• Assisted patients as needed, enhancing patient satisfaction and experience
• Performed blood draws and coordinated referrals, supporting comprehensive patient care
• Maintained a positive and friendly demeanor, effectively resolving patient concerns
• Implemented new strategies to improve patient experience during visits Education
Upper secondary education
Medical core
Rop Center
Alma Crustitla
+1-562-***-**** / **********.**@*****.*** / Anaheim, CA 92801 Medical Terminology
Rop Center
Medical assistant
Rop Center
High school or equivalent
West lincoln education center
Skills
Languages
Bilingual
English
Spanish
Certifications
CPR
February 2017 to February 2019
Certified Medical Assistant
driver's license
Additional information
I am a very fast learn. Always friendly, positive attitude, enthusiast about learning new skill, great team work, fast, reliable, and effcient.
Documentation review Order entry Medical assisting Administrative experience Medical coding Medical records Medical terminology Electronic Medical Records (EMR) Computer operation Management Care plans Anatomy knowledge Specimen Collection Organizational skills Medical office experience English Patient care Medical transcription Aseptic technique Injection administration Medical receptionist Blood sampling HIPAA Patient Scheduling Customer service Phlebotomy Physical examinations Phone triage Typing Spanish EMT experience Vital signs ICD coding Patient service Insurance Verification Attention to detail Intake Filing Medication administration Clerical experience Word processing Microsoft office Basic life support Patient assessment Computer literacy Triage Medical scheduling Medical billing Office experience First aid DME Time management Medical documentation ICD-10 Patient observation Front desk Epic Discharge planning Referral Coordination EMR systems Patient monitoring Computer skills EHR systems
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