Warehouse Operations & Shipping Specialist
Resume:
Trina White
Jacksonville, FL 32244
**********@*****.***
Professional Summary
Reliable and detail-oriented warehouse and operations professional with over 10 years of experience in warehouse operations, shipping and receiving, inventory control, customer service, and team leadership. Proven ability to meet productivity goals while maintaining high standards of accuracy, safety, and organization. Experienced with RF scanners, pallet jacks, shipping documentation, inventory management, and Microsoft Office. Recognized for excellent attendance, dependability, and strong communication skills.
Skills
Order Picking, Packing & Shipping, RF Scanner Operation, Inventory Control & Cycle Counts, Shipping & Receiving, Warehouse Operations, Material Handling, Pallet Jack Operation, Stocking & Replenishment, Shipping Documentation, Quality Control, Safety & OSHA Compliance, Data Entry, Microsoft Office, Customer Service, Team Leadership, Schedule Coordination, Attention to Detail, Clerical Support
Experience
KellyOCG Service, Jacksonville, FL - Pick Pack Ship - September 2022 - May 2026
● Verified product quantities and inspected merchandise for quality.
● Packed products securely to prevent shipping damage.
● Prepared shipping labels and documentation.
● Consistently met productivity and accuracy goals.
● Followed all company safety policies and procedures. KellyOCG Staffing Service, Jacksonville, FL - Chutes POC - March 2025 - April 2026
● Served as the primary point of contact between associates and supervisors to ensure smooth daily operations.
● Monitored staffing assignments and workflow throughout the shift.
● Separated domestic and international deliveries.
● Verified pallet counts and shipment accuracy.
● Prepared pallets for shipment by stacking, wrapping, and strapping.
● Loaded and unloaded trucks efficiently.
● Managed inbound and outbound pallet flow.
Bridges of Jacksonville, Jacksonville, FL - Operations Tech - March 2024 - April 2025
● Supervised daily operations in a secure facility while maintaining safety, accountability.
● Conduct daily inspections to ensure compliance with operational and safety standards.
● Transported residents to approved medical appointments, employment searches, and other authorized activities.
● Maintained accurate documentation and activity logs. 2
Venus Fashion, Jacksonville, FL - Account Specialist - May 2017 - August 2022
● Handled over 100 customer calls daily regarding orders, billing, products, and account inquiries.
● Processed customer orders and account updates.
● Resolved billing discrepancies and payment issues.
● Established new customer accounts and maintained accurate records.
● Delivered excellent customer service while meeting performance goals. Family Dollar, Jacksonville, FL - Assistant Manager -November 2013 - July 2016
● Managed daily store operations, including opening and closing procedures.
● Supervised employees and prepared work schedules.
● Processed payroll, deposits, and sales reconciliation.
● Managed inventory, merchandising, and loss prevention.
● Trained new employees on company policies and procedures.
● Maintained excellent customer service standards. Education
Edward H. White High School, Jacksonville, FL -High School Diploma (June 1991) Certifications & Awards
CPR/AED/First Aid (July 2026)
Perfect Attendance Award (May 2025)
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