Customer-Focused Waitress and Server

Keneka Richemond

Phone: 437-***-****

Email: ***************@*****.***

Address: ** ******* ***** ********, *******

Objective

Dedicated and customer-focused waitress with a passion for delivering exceptional dining experiences. Possessing a proven track record of providing attentive and personalized service in high-paced restaurant environments. Adept at managing diverse customer needs and preferences, ensuring satisfaction through prompt and courteous service. Known for maintaining a positive and energetic attitude, I thrive in dynamic settings where attention to detail and effective communication are paramount. Eager to contribute my skills and enthusiasm to create a memorable dining atmosphere for guests while consistently upholding the highest standards of service.

EDUCATION

Bramalea secondary school, Location - High school diploma Nov 2020 - June 2023

WORK EXPERIENCE

Golden Eggs Breakfast, Brampton - Server

July 2021 - Dec 2022

● Increased customer satisfaction by providing exceptional customer service.

● Understood customers expectations and requirements and managed complaints ensuring a positive dining experience.

● Enhanced sales through effective upselling.

● Collaborated with team members and trained and mentored new employees helping them understand our processes and procedures. Sess Holdings, Mississauga - Packaging Associate

August 2023 - june 2025

● Assist in packaging products according to company standards and customer requirements.

● Efficiently fulfilled orders under time pressure.

● Collaborated with team members to ensure smooth workflow and meet production targets.

● Maintained a clean and organized work area, following safety guidelines. Certifications

● Smart serve certificate

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