Susan Payne
Willoughby Hills, OH
***********@***.***
PROFESSIONAL EXPERIENCE
STANDARD WELLNESS 2024 – 2026
Executive Assistant to the Chief Executive Officer
• Provide comprehensive executive support to the Founder & Chief Executive Officer & Sr. Leadership
• Manage highly confidential executive communications and strategic initiatives
• Coordinate complex domestic and international travel and serve as liaison to Board Members
• Organize on-site and off-site executive meetings, leadership sessions, and confidential briefings
• Manage business and personal events on master calendar
• Process expense reports
• Manage logistics for family
• Purchase gifts and track birthdays
• Plan events
• Property manager for family-owned residential and commercial buildings
ALERIS INTERNATIONAL 2006 – 2022
Executive Assistant to the Chairman/Chief Executive Officer
• Supported Chairman, Chief Executive Officer, Executive Vice President, and Chief Financial Officer
• Coordinated all board and executive travel, domestic and international
• Managed confidential strategic initiatives
• POC for the Board of Trustees
• Created leadership materials
• Oversaw company executive suites at Cleveland event centers
• Managed corporate private aviation accounts
• Assisted with multiple philanthropic endeavors (on multiple outside boards)
• Coordinated meetings: executive, company-wide, off-site, senior leadership retreats
• Managed corporate private aviation accounts – business and personal
• Paid bills
FLIGHT OPTIONS 2002 – 2006
Senior Executive Assistant
• Supported executive leadership across marketing and sales divisions
• Coordinated board-level correspondence and executive communications
• Prepared sales tracking, expense reporting, and executive travel
• Promoted twice in recognition of exceptional performance and communication skills COMPUTER SKILLS
Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Boardvantage, Zeck, Diligent, QuickBooks Concur, Expensify, Brex, Chat GPT