Organized Administrative & Customer Service Assistant

JOHNIKA FERGUSON

*****************@*****.*** +1-242-***-****

Nassau Village, Lewis Street

OBJECTIVE

To be a focused, respectful and responsible young lady guaranteed to be reliable, dependable and flexible interested in an opportunity to both positively contribute to your organization's success. SKILLS

● Customer service

● Customer scheduling

● Sale Representative Experience

● Sales Experience

● Experienced in Microsoft Word

● Strong Leadership Skills

● Organizational Skills

● Time Management Skills

● Disciplined

● Works well under pressure

EXPERIENCE

Meadows Children Garden-Teacher's Assistant (Summer job) 06/20/2018 – 08/13/2021

● Answering phone calls

● Making notes for principal

● Printing out worksheets

● Writing up field trip and information letters

● Organizing teacher’s workbooks

● Cleaning office

At Meadow's Children Garden I learned the basics of office administration work along with assisting with receptionist work.

Popeye’s —Cashier/ Sales Representative

01/10/2021 – 02/26/2022

● Cashing

● Cleaning cooking and service area

● Customer service

● Taking orders

● Serving customers food

● Greeting customers

At Popeye’s I was championed as the employee with the highest sales for two consecutive months by providing excellent customer service and up-selling various items on the menu. I Dream Of Sugar — Sales Associate

24/07/2023 — 23/03/2024

● Sales

● Cleaning

● Waitressing

● Relaying information towards supervisors

At I Dream Of Sugar I learned to be a social worker amongst different types of people of a larger scale Chances- Cashier

06/05/2024 – 08/07/2025

● Opening and Closing store

● Cashing

● Cleaning

● Writing up armor bag

● Ordering supplies

● Daily handoff

● Inventory tracking

● Supervising security guards

At Chances I interacted with different people each day. I acquired skills that aided in the daily operations of each store on shift.

The Geek Out — Cashier (Part time)

27/03/2022 – 12/05/2026

● Opening and voting store

● Cashing

● Sales

● Making notes from vendors

● Customer Representative

● Merchandising

● Organizing merchandise

● Bookkeeping

● Event Planning

● Inventory orders

At The Geek Out I handle marketing,cashing, sales and merchandise organization. I learned how to handle marketing along with gathering vendors and organizing payment options for them. Along with raising sales in the company. EDUCATION

● Doris Johnson Senior High School 2018-2021

● L. W. Young Junior High School 2015-2018

● Thelma Gibson Primary School 2012-2015

● Mt.Carmel Preparatory School 2009-2012

AWARDS AND ACKNOWLEDGEMENTS

L.W.Young Junior High Doris Johnson Senior High

● Young Scientists Eureka Competition

● Gold Award of excellence in Spanish

● Golden Eagles Music Club

● R.B.D.F. Rangers

● Outstanding BJC results

● Honor Roll 2019-2021

● Interact Club

● Governor General Youth Award

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