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Phlebotomy & Business Operations Specialist

Location:
Jacksonville, FL
Salary:
17 hr
Posted:
August 23, 2026

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Resume:

Morgan Eastman

Business Specialist, Temp Force

**** ** **** ****** ********, FL 32669 +1-352-***-**** **********@*****.*** Professional Summary

Dynamic professional with recent phlebotomy experience in hospital and emergency settings. Certified Phlebotomy Technician skilled in specimen collection, laboratory procedures, and patient care. Demonstrates strong data entry, organization, and confidentiality, ensuring a safe and efficient environment. Work Experience

Phlebotomist

HCA Healthcare Gainesville, FL

March 2025 to June 2026

• Performed skilled phlebotomy including pediatric and geriatric blood draws with accuracy and patient care

• Collected and processed clinical and forensic blood specimens following established safety protocols

• Conducted rapid tests during emergencies to provide timely diagnostic information

• Delivered bedside inpatient care and managed outpatient and emergency room lab specimen handling

• Ensured proper labeling and transport of blood cultures to laboratory maintaining chain of custody Business Specialist, Temp Force

University of Florida Gainesville, FL

January 2019 to December 2019

• Managed invoice processing including scanning, distribution, and reconciliation to ensure accurate vendor payments

• Reconciled purchase card transactions and maintained material supply fee accounts supporting financial operations

• Processed daily transaction logs to maintain up-to-date financial records Administrative Assistant

Express Employment Gainesville, FL

April 2018 to November 2018

• Created and maintained patient files, including printing labels and date stamping for accurate record keeping

• Organized and sequenced patient charts daily to support efficient clinical workflow

• Managed document handling including faxing, copying, and scanning to facilitate office operations

• Mailed insurance member denial letters ensuring timely communication with patients Claims Processor/Indexer

The Ravens Group Gainesville, FL

January 2016 to March 2018

• Processed and verified veterans' claims accurately supporting VA Hospital operations

• Indexed and scanned patient documents into database systems ensuring data integrity

• Managed mailroom duties including opening, date stamping, and sorting incoming correspondence Auto Salesperson

Sunrise Auto Sales Gainesville, FL

July 2015 to January 2016

• Provided administrative support including managing files, answering phones, and document scanning

• Processed sales transactions accurately using credit card machines

• Maintained inventory records and managed vehicle key tracking

• Prepared monthly sales reports to assist management decision-making Receptionist

Kelly Services Gainesville, FL

September 2012 to March 2014

• Checked in patients for G.I. procedures and scheduled appointments to optimize clinic workflow

• Greeted patients and prepared charts to facilitate smooth patient intake

• Mailed prep instructions and communicated with patients via intercom system Sr. Secretary

University of Florida

February 2002 to April 2009

• Greeted patients and managed Morbidity & Mortality reports to support clinical quality assurance

• Processed travel encumbrances, vouchers, grant proposals, invoices, and purchase card transactions

• Maintained material and supply fee accounts ensuring accurate financial tracking Education

Health Science Management (High school or equivalent) DeVry University

November 2018

Upper secondary education

Skills

Phlebotomy Patient interaction Data entry Laboratory procedures Patient care Attention to detail Organizational skills Microsoft Office Customer service Scheduling Medical terminology Computer literacy Teamwork Administrative experience Laboratory tests Languages

English

Certifications and Licenses

Certified Phlebotomy Technician

January 2025 to January 2027

5000 sticks

Additional Information

Skills & Abilities

55 WPM

Processing Claims

Verifying Claims

MS Word

MS Excel

PeopleSoft

EPIC

Dealer Tag Programs

Phlebotomist

Medical courier



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