Administrative Assistant and Office Secretary
Resume:
Vanessa Thomas
*** ***** ******* **., ***. ***
Baltimore, MD 21201
*******************@*****.***
Objective:
To obtain a position that will afford the opportunity to grow and learn while utilizing the professional skills I've already retained through various work experiences.
Skills:
Google Workspace, AS-400, Microsoft Word/Excel, Data Entry, Multi-Line Telephone, Basic Office Equipment, File management, Organizational skills, Time Management, Multi-Tasking, I also have the ability to retain information quickly therefore, I’m very trainable.
Experience:
Maryland Department of Labor
March 2026 – April 2026
Title: Office Secretary
Duties: Maintain Data in AS-400, Responsible for initial client file folders, emailing initial receipt letter to client and maintaining all documents to prepare for Board decisions.
Reason for Leaving: Assignment Ended
Maryland State Highway Administration
November 2022 – November 2025
Title: Administrative Assistant
Duties: Answer phones, Maintain file room for EER (Employer Employee Relations Unit), and ESD Unit (Employee Services Division), Maintain OPF (Official Personnel Files) for all division employees, past and present, purge files occasionally, Various office reports, Copying and Scanning documents, other clerical duties as assigned.
Reason for Leaving: Contract Ended
Intrastaff, LLC – Temporary Contractor for Bayview Medical Center
January 2022 – April 2022
Title: Nursing Unit Secretary
Duties: Update patient movement in Epic data base system, Create patient charts, Answer phones and take messages, Copying and Scanning documents, other clerical duties as assigned by NIC.
Reason for Leaving: Contract Ended
LPR International – Temporary Agency
August 2021 – October 2021
Title: Administrative Assistant
Duties: Type reports for inspectors as needed, Maintain office filing system, Answer phones and handle accordingly, Open and distribute office mail, Copying and Scanning document, other clerical duties as assigned.
Reason for Leaving: Contract Ended
Robert Half, Inc. – Temporary Agency
April 2021- August 2021
Title: Administrative Assistant
Duties: Data Entry of required information from EOB statements (explanation of benefits) into computer data base, Answer phones and handle accordingly, Maintain files, Copying and Scanning documents, other clerical duties as assigned.
Reason for Leaving: Contract Ended
Zdaas, LLC – Temporary Agency
October 2020- February 2021
Title: Administrative Assistant
Duties: Answer phones in a timely manner and assist customers with the application process to apply for assistance for the Home Energy Program through the Mayor’s Office during Covid-19 pandemic., Update necessary Information necessary in computer data base, Maintain files, Copying and Scanning documents, other clerical duties as assigned.
Reason for Leaving: Contract Ended
Athena Consulting, LLC - Temporary Agency
June 2018 - March 2020
Title: Administrative Assistant
Duties: Data Entry, Answer phones and handle accordingly, Maintain office filing system, Various office reports, Copying and Scanning documents, other clerical duties as assigned.
Reason for Leaving: Covid-19 pandemic
Maryland State Board of Pharmacy
September 2010 - September 2017
Title: Compliance Investigator
Duties: Investigated allegations against Pharmacists, Pharmacies, Pharmacy Technicians, and Pharmacy Interns, Data Entry, Answer Telephone and respond to consumer inquiries regarding complaints, Open and distribute office mail, Track complaint process using data base, Prepare Investigative file for presentation at monthly Disciplinary and Board meetings, Prepare Agenda and Minutes before and after monthly Disciplinary and Board meetings, Follow through with Board Decisions and Directives, Maintain office filing system, Copying and Scanning documents, other clerical duties as assigned.
Reason for Leaving: Retired State Service
Maryland State Board of Pharmacy
March 2006 - September 2010
Title: Compliance Secretary
Duties: Answer office telephones and direct calls appropriately, Open and distribute office mail, Prepare initial investigative files, Copying and Scanning documents, Prepare Agenda and Minutes before and after monthly Disciplinary and Board meetings, other clerical duties as assigned..
Reason for Leaving: Promoted to Investigator Position
References furnished upon request
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