Data Entry Specialist with Clerical Experience

G ඇൺ Jൺർ ඌඈඇ

*** ******* ***, *, ** ***** 610-***-**** *************@*****.***

Compassionate Special Education Paraprofessional offering excellent skills in devising student strategies and monitoring classroom activities. Pursuing a similar position where a well-qualified individual with an understanding of autism spectrum disorder and learning disabilities is highly sought. Outgoing and friendly Receptionist delivers customer service and administrative excellence in all facets of clerical support and public interaction. Excels in calendar management and scheduling, data entry and database administration.

Skills strategies

Accurate data entry

Exceptional Verbal and written communication

Instructional support

Student-centered learning

Skill building

AR/AP

Microsoft and Google proficiency

Collaborative team player

Self directed

Technological instruction

Diverse classroom settings

Fax/Copy Documents

Outstanding social skills

Critical thinking

Effective time management

Documentation and reporting

Experience with special-needs students

Computer proficient

Active listening

Punctual

Time management

Accurate and detailed

Strong filing skills

Personable and outgoing

Special Education Paraprofessional, 09/2008 to Current Interboro School District – Prospect Park, PA

Supported the teacher in the development of individual learning strategies. Administered tests to the class and graded papers. Provided student support through special accommodations, extra assistance and assessments. Upheld commitment to educational excellence and fostered atmosphere of mutual respect and trust. Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

Modified the general education curriculum for special-needs students based on various instructional techniques and technologies.

Collaborated with the teacher to create a customized classroom environment that was integral to the students' needs.

Contributed to positive academic and social tone of school by demonstrating professionalism and enthusiasm for academic community.

Maintained a positive attitude and affirmatively communicated with each student. Oversaw a class of 22 students when the instructor was out of the room. Banking, 10/2006 to 09/2008

Citizens Bank – Glenolden, PA

Answered telephone inquiries on banking products including checking, savings, loans and lines of credit. Created member account profiles on organization's online banking program. Collected member loan payments.

Met with clients to generate new business and negotiate contracts. Reconciled debit reports, margin reports and trade settlement reports to reach in-house goals and objectives.

Sold cashier's checks, traveler's checks and money orders. Processed exchange and foreign currency.

Organized, stocked and maintained the teller window area. Rapidly and efficiently prepared customer and ATM cash and change orders. Coordinated daily cash reconciliation in high-volume location. Contacted potential clients to pursue sales and gather funds. Executed wire transfers, stop payments and account transfers. Maintained balancing record with 93% rate of accuracy. Maintained friendly and professional customer interactions. Executed customer transactions, including deposits, withdrawals, money orders and checks. Advised clients on mortgage, education and personal loans. Customer Service Associate, 06/2004 to 07/2006

Boeing Co – Ridley Park, PA

Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.

Ensured clients received outstanding service to not only maintain but to extend the relationship for future business opportunities

Responded resourcefully to customer requests and concerns. Adhered to all company policies procedures and safety standards. Exhibited exceptional customer service at all times, including addressing customer inquiries and ensuring resolution.

Delivered exceptional customer service through acknowledgement, communication and commitment to quality.

Utilized basic sales strategy to engage customers and present solutions to suit individual needs. Increased regulatory compliance by accurately completing tasks and adhering to safety regulations. Informed customers about special promotions and provided detailed information for various products. Created an inviting environment for customers by maintaining store organization and cleanliness. Improved operational efficiencies while managing work requests, store inventory, equipment transactions, new purchase orders and pricing needs.

Supported branding strategy by ensuring product displays aligned with corporate standards. Managed customer relations and customer service through daily communication and interaction. Processed accurate and efficient sales and return transactions to facilitate customer satisfaction. Improved customer satisfaction ratings by addressing issues and fostering timely resolution. Entered orders into an office computer database system. Office Assistant, 04/1985 to 03/2004

Pillow Chevrolet – Lansdowne, PA

Increased customer service success rates by quickly resolving issues. Oversaw office stock and kept accurate records of inventory in a neat and organized fashion. Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. Directed guests and routed deliveries and courier services. Maintained clean reception area to promote positive, professional environment for all stakeholders, including associates, employees and clients.

Managed office operations while scheduling employee appointments. Completed data entry, tracked resumes and maintained the applicant tracking system. Compiled company information and related material and distributed it to candidates. Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Processed client rebate reconciliation, reporting and check requests. Opened and properly distributed incoming mail to promote quicker response to client inquiries. Managed multi-line telephone system and greeted claimants during office visits. Obtained signatures for financial documents and internal and external invoices. Ordered all office supplies including ink cartridges, toner and paper. Managed office supplies, vendors, organization and upkeep. Obtained scanned records and uploaded into the database. Scanned documents and saved in database to keep records of essential organizational information. Established data entry priorities, sorted data and entered accurately Prepared source data for computer entry by compiling information. Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.

Added documents to file records and created new records to support filing needs. Scanned files, eliminating outdated records.

Maintained professionalism and respectfulness while greeting and welcoming visitors, vendors and the public to the facility.

Managed and appropriately directed inbound telephone calls, mail and faxes. Maintained customer confidence and protected operations by keeping information confidential. Acted as the first point of contact to greet and welcome customers in a friendly, courteous manner. Ensured that all calls were answered in a timely manner and that all calls were forwarded to the appropriate parties.

Assumed general clerical tasks independently as well as under guidance. Ordered and distributed office supplies while adhering to fixed office budget. Maintained a clean, orderly and welcoming reception area. Assisted with correspondence, reports and special projects. Diploma: Business, 1982

Ridley Senior High School - Folsom, PA

Eൽඎർൺඍ ඈඇ

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