Human Resources SME in Training & Staffing

Gwendolyn Spencer

Human Resources Management

Contract Information: ***********@*****.*** 216-***-**** (cell) Maple Hts, OH 44137 SUBJECT MATTER EXPERT

● Training & Development

● Recruitment & Staffing

● Pay setting

● Performance Management

● HR Information Systems

● Program Management

● Quality Assurance

● Legal Administration

● Report & Data Analysis

● Privacy

● PII Management

● Query/Reports

SUMMARY OF QUALIFICATIONS

Highly accomplished HR professional with over 15 years of experience in planning, coordinating, and directing activities of an effective Human Resources Management Service; knowledge of laws and regulatory guidelines relating to the major functions of an HR department; analyzing problem situations; developing organizational improvements and customer-focused solutions. With ability to develop and deliver a multi-phased, competency-based training and development program across recruitment and staffing and HR computer systems. SME in Recruitment & Staffing, and ER/LR. COMPENTENCIES

Policy: Mastery of HR recruitment & staffing, regulations, principles, precedents, and policy sufficient to serve as a senior agency consultant. Training & Development: Develop and deliver comprehension HRD training for HR and non-HR Staff. All periods of instruction included the use of training guides, instructional methods, course materials and training aids.

WORK EXPERIENCE

Management Analyst GS-301-13 Dept. of Veteran Affairs/Office of Health Informatics (OHI) 10/2023 – 9/2025 Retired

Summary of position: Responsible for Develop program guidance, materials, and information to facilitate program initiatives. Data entry, general office experience, use sound judgement when collaborating with stakeholders. Provides technical advice, and assistance to OHI staff in areas of assigned program. Research issues, or program requirements. Determines pertinent issues and collects relevant information from a variety of sources. Reviews information and applies standard analytical techniques. Lead on MOU’s and IPS’s, review and provide feedback regarding the Memorandum of Understanding (MOU) and Intergovernmental Participant Act

(IPS), hold consultations with management and stakeholders on the process. Also coordinating with the OHI Budget team ensuring funding is available. Sponsoring PIV cards, processing change in Duty station, Name changes and working with new hires on the onboarding process, Submitting MSS recruitment requests for MPA recruitment efforts. Consult with hiring managers on recruitment efforts and work with HR staffing to get those vacancies filled. Weekly meetings with managers and team to review the vacancy tracker. Supervisory HR Specialist (Staffing) GS-201-13 Dept. of Veteran Affairs/ HR Management

& Consulting Services HRMACS 2/2018 – 10/2023

Summary of position: Responsible for supervising the R&P Staff and administering the federal recruitment, placement, and staffing programs. Provides expert level human resource advice and guidance on these programs to management and staff. Plans and conducts studies and analyses of the VISN and MCs’ staffing needs and requirements. Reviews data from feedback mechanisms, performs analyses, summarizes information, identifies trends and develops and implements recommendations. Prepares and completes study reports and makes recommendations to management.

Supervisory: Plans and directs staffing section operations. Provides guidance and renders decisions on complex determinations unresolved by subordinates on a continuous basis through review of completed work and assessment of results obtained. Recommends/makes selections for subordinate nonsupervisory work/group leaders and other staff members.

● Manage leave, training and discipline of all staff. Recommends awards or bonuses for nonsupervisory personnel and recommends changes to work assignments, subject to approval by higher- level officials. Minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases and identifies and arranges development and other training needs of employees.

● Counsels subordinates, develops performance standards, and rates staff. Encourages and acts upon employee suggestions for work improvement. Schedules vacations and approves leave of subordinates. Maintains a high level of work production in the section.

● Oversees the daily operation of the unit and ensures that agency policies and priorities are being followed; gives advice, counsel, and instruction to employees on both work and administrative matters.

● Resolves minor complaints from employees; refers to group grievances and more serious unresolved complaints to a higher-level supervisor or manager; affects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases.

● Responsible for furthering the goals of equal employment opportunity (EEO) by taking positive steps to assure the accomplishment of affirmative action objectives and by adhering to nondiscriminatory employment practices in regard to race, color, religion, sex, national origin, age, or handicap.

● Serve on interview panels, develop interview questions, rate & rank applicants and select applicants if serving as selecting official. HR Specialist (Lead/Reviewer) GS-201-13 Dept. of Veteran Affairs/ Veteran Service Center/WMC 2/2013-2-2/2018

Summary of position: Over 5 years at the GS-12 level, with extensive knowledge and skill in applying a wide range of HR concepts, principles, laws, regulations, and practices under both Title 5/38/Hybrid. Advise top management of HRM activities and regulations for coding; knowledge of HR rules, procedures, and operations of all HR automated systems, such as HR SMART, DFAS, DCPS, e-OPF sufficient to process a full range of recurring assignments related to a variety of HRIS HR coding actions. Provides expert management consultative services as the recognized senior expert in all HR matters; demonstrated skill in collaborating with, and leading management in employing change to management concepts and techniques; skilled in conducting data integrity audits and assessments, market organizational reviews, and participates in planning, workforce development, and budgetary constraints. Experience identifying complex issues/problems and developing options and solutions; evaluating statistical data and making recommendations for effective organizational changes; managing and supporting projects and high-level information requests such as Freedom of Information (FOIA) requests and overseeing a wide range of critical projects for organizations. Solid track record of achieving significant cost reductions and improved operating.

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