Administrative & HR Operations Specialist
Resume:
April (AP) Fleetwood
Fayetteville, NC ***** • **********@*****.***
Highly organized Administrative and Operations professional with 12+ years of experience supporting executive leadership, HR teams, and day-to-day business operations in fast-paced environments. Experienced in managing projects, coordinating events, overseeing budgets, and improving processes that keep teams running efficiently. Known for building strong relationships across departments, while enhancing employee experience, and providing dependable executive support.
Areas of Expertise
Project & Program Coordination
Event Planning & Execution
Learning & Development (L&D)
Cross-Functional Collaboration
Workforce Planning & Staffing
Operations & Flow Management
Budget & Expense Management
HR Compliance & Policy Implementation
Executive & Administrative Support
Vendor & Contractor Management
Career Experience
Amazon, Ohio & North Carolina Apr 2023 to Jan 2026
General Manager’s Administrative Assistant
Key Contributions:
Supported leadership by managing calendars, traveling plans, meetings, purchase orders, correspondence, and office operations.
Coordinated and executed employee engagement initiatives for a workforce of more than 5,500 employees, including leadership meetings, volunteer programs, award ceremonies, and company-wide activities.
Managed budgets ranging from $350,000 to $1 million, processed expense reports, maintained vendor relationships, and oversaw contractor onboarding while ensuring efficient administrative operations.
Amazon, Euclid, OH Jul 2022 to Apr 2023
Human Resources Associate Partner
Key Contributions:
Coordinated onboarding and offboarding for up to 290 new team members per hiring wave, supported benefits administration, HR reporting, employee relations, and workforce metrics for site ranging from 2,000 to 5,5000 employees.
Interpreted HR policies and partnered with multiple departments of leadership to resolve employee concerns, support engagement initiatives, and foster a positive workplace culture across large, fast-paced operations.
Amazon, Euclid, OH Apr 2020 to Jun 2022
Learning Coordinator & Safety Ambassador
Key Contributions:
Coordinated new hire orientation, learning programs, ambassadors’ development, and workplace safety initiatives, supporting the training of more than 4,500 employees annually,
Partnered with leadership to improve training processes, monitor compliance, and maintain a 95%+ on-time completion rate for required training.
City of Euclid, Euclid, OH Apr 2018 to Mar 2020
Housing & Building Coordinator
Key Contributions:
Managed permits, inspections, contractor registrations, and certificates of occupancy for a portfolio of more than 600 residential properties, ensuring compliance with local regulations and community requirements.
Maintained accurate departmental records for more than 600 properties, processed payments, prepared monthly reports, and provided responsive customer service, supporting efficient daily administrative operations.
Apr 2012 to Apr 2018
Nestle, Solon, OH.
Asset Management Analyst
Key Contributions:
Managed asset management operations across 26 states, supporting a workforce of 40,000 employees and maintaining oversight of 52,000+ electronic assets, including inventory tracking, lifecycle management and warranties.
Coordinated the delivery, allocation, and replacement of new technology assets while maintaining accurate records, resolving discrepancies, and ensuring equipment availability to support business operations as needed.
Education
Bachelor of Science, Human Resources Management
Southern New Hampshire University, Expected in May 2027
Associate of Science, Business Administration
Southern New Hampshire University 2025
Certifications
North Carolina Notary Public
Manager/ Instructor Cosmetology License
Independent Cosmetology License
Chemical Dependency Counseling Assistant
Technical Proficiencies
Microsoft Office Suite PeopleSoft Salesforce MyTime (Kronos) Asana Qualtrics Slack Adobe Zoom SAP Concur Google Suite Various AWS Systems AutoFlow Zone Distribution Rodeo QuickSight
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