Logistics Associate & Customer Service Coordinator
Resume:
LINDA
MCKEE
**********@*****.***
Duncan, SC 29334
Experienced customer service professional bringing 16 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about [Type] regulations and standards. PROFESSIONAL SUMMARY
MAU WORKFORCE SOLUTIONS - Logistics Associate
Greer, SC • 01/2017 - Current
WORK HISTORY
Monitored inbound and outbound freight operations to establish timely delivery of packages.
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Conducted investigations to resolve issues related to logistics and cargo movements.
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Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
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• Developed strategies to optimize utilization of available resources. Generated documentation and information required for customer shipments.
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• Tracked orders and notified customers of status or potential delays. Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
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Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
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Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
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Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
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Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
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• Maintained clean, orderly work environment free of hazards. Loaded and unloaded materials onto and off of trucks for fast shipment.
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• Assisted in receiving, stocking and distribution of merchandise. Helped train new employees in safe practices and warehouse procedures.
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Unpacked and repacked items in different quantities and configurations for shipment.
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• Operated equipment while observing standard safety procedures. Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
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Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
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• Shipped material and performed boxing, packing, labeling, and SKILLS
• Administration and Bookkeeping
• Problem-Solving
• Reports Generation
• Shipment Tracking
• Shipping Documentation
• Warehousing Processes
Computer-Based Inventory
System
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• Transportation Management
• Inventory Control
• Driver Scheduling
• OSHA Compliance
• Materials Handling
Inventory Management
Procedures
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Deadline and Scheduling
Management
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• Quality Control Analysis
• Client Relations
• International Shipments
• Decision-Making
• Shipping Procedures
• Shipment Coordination
• Inventory Management
• Customer Service
• Fleet Management
FRANKLIN VIRTUAL HIGH SCHOOL
Tallahassee, FL • 03/1991
High School Diploma
EDUCATION
Upward Sports - Logistics Associate
Spartanburg, SC • 08/2006 - 11/2015
preparation of related documents.
• Drove forklifts, pallet jacks and other equipment to move materials.
• Assembled pallets and crates for secure transportation of materials. Verified quantity and description of materials received by checking merchandise against packing list.
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Strapped items down over protective padding to secure throughout transportation.
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Verified documentation and condition of freight to assure quality standards were achieved.
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Surrounded items in cling film, padded blankets, and tape to protect from damage.
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Monitored inbound and outbound freight operations to establish timely delivery of packages.
•
Conducted investigations to resolve issues related to logistics and cargo movements.
•
Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
•
• Developed strategies to optimize utilization of available resources. Generated monthly performance reports to track and analyze shipping trends.
•
Generated documentation and information required for customer shipments.
•
• Tracked orders and notified customers of status or potential delays. Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
•
Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
•
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