Experienced Production & Patient Services Coordinator
Resume:
Yaphet Chaka Rhodes
**************@*****.*** 216-***-**** DoB: 12/24/1987
Versatile worker experienced in production operations, certified notary duties, and professional esports. Recognized for adaptability, precision, and strong communication. Professional Experience
UH Cleveland Medical Center (11100 Euclid Ave, Cleveland, OH 44106) 02/2011 - 06/2022 Patient Service Representative
• Serve as first point of contact in a fast-paced trauma center, managing patient intake, EHR documentation, and insurance verification.
• Coordinate communication between patients, families, EMS, and clinical staff, providing support in high-pressure situations.
• Ensure compliance with HIPAA and trauma protocols while maintaining accurate records and smooth front-desk operations.
PPG Cleveland (3800 W 143rd St, Cleveland, OH) 04/2021 - 07/2025 Production Operator
• Measure, weigh, and mix raw chemicals and pigments to create paint batches according to OEM specifications.
• Follow lockout/tagout and other safety protocols when working with high-pressure and high-temperature systems.
• Suggest and implement process improvements to increase efficiency, reduce waste, and improve consistency.
Esports Scholar LLC (P.O. Box 304, Salem, MA, 01970) 03/2025 - present Esports Coordinator
• Designed age-appropriate practice schedules and gaming sessions to balance skill development with academic priorities
• Set up, maintained, and troubleshot gaming PCs, consoles, and peripherals in the computer lab
• Collaborated with teachers, parents, and administrators to align esports initiatives with school values and educational objectives
Education
Ohio Notary services 09/2025 - 09/2030
Notary Certification
• Commissioned Traditonal Notary Public
• Commissioned Remote Online Notary
References
Michael Carter - Supervisor, PPG Cleveland
216-***-**** *************@***.***
Michael Melo - Manager, Esports Scholar LLC
631-***-**** ****@*************.***
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