Customer Service & Front Desk Support
Resume:
GELILA KOYASHA
***** *********** ***, ****** ******, MD
*************@*****.***
Skills Summary
Customer Service
Front Desk Support
Reception and Guest Services
Communication Skills
Telephone Etiquette
Time Management
Organization
Multitasking
Microsoft Word
Teamwork
Problem Solving
Cash Hand
Education
Montgomery College
Maryland, USA
Currently pursuing coursework toward a Bachelor’s Degree in Nursing
Degree / Date of Graduation
Nursing
Expected may 2029
Experience
Sales Promoter
Retail Store Wolaita Sodo, Ethiopia from 8/15/2023-2/6/2024
Welcomed customers and introduced available products.
Explained product features and promotions.
Assisted customers in finding products that matched their interests and needs.
Answered general questions and provided friendly customer service.
Helped maintain an organized and welcoming shopping environment.
Cashier
Convenience Store Washington DC, United States
May 2026 – June 2026
Greeted customers and provided friendly service.
Handled cash and card transactions accurately.
Assisted customers with questions and concerns.
Maintained a clean and organized store environment.
Worked efficiently in a fast-paced
Volunteer Experience
Bible Study Leader Ethiopia
Led Bible study groups and church activities.
Welcomed new members and visitors.
Answered questions and helped people find information about church programs.
Volunteer Teacher Ethiopia
Assisted students with learning activities.
Helped create a positive and organized learning environment.
Languages
English
Amharic
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