Remote Customer Service & Guest Support Professional
Resume:
Stacy Higginbotham
Anderson, SC
***************@*****.***
Professional Summary
Customer Service professional with extensive experience in hospitality, retail, manufacturing, and distribution. More than eight years of hotel and guest service experience with strengths in reservations, problem-solving, telephone support, multitasking, and building lasting customer relationships. Seeking a remote customer service or travel support position where exceptional communication and a passion for helping people create outstanding customer experiences.
Core Qualifications
• Customer Service & Guest Relations
• Phone, Email & Chat Support
• Reservations & Scheduling
• Conflict Resolution
• Data Entry & Microsoft Office
• Multi-line Phone Systems
• Cash Handling & Payment Processing
• Fast Learner & Team Player
Professional Experience
Spirits Unlimited – Retail Associate
• Delivered friendly customer service.
• Assisted customers with product recommendations.
• Managed inventory, stocking, ordering, and merchandising.
Super 8 by Wyndham – Front Desk / Hospitality
• Checked guests in and out, handled reservations, answered multi-line phones, resolved guest concerns, coordinated with housekeeping, and provided exceptional service.
Bubba Burger / Eaves Packaging – Shipping & Receiving
• Managed inbound/outbound shipments, inventory, documentation, and accuracy in a fast-paced environment.
Glen Raven / Sunbrella – Manufacturing
• Operated production equipment while maintaining quality and productivity.
Education
Tri-County Technical College – Criminal Justice coursework
Contact this candidate