Intuitive Tarot Reader and Healthcare Support

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Resume update

Samantha Curran

Irvington, AL • 251-***-**** • *******************@*****.*** Professional Summary

Customer-focused healthcare professional with over 10 years of experience providing exceptional service, building relationships, and communicating with diverse populations in fast-paced environments. Over three years of experience managing high-volume phone communication, scheduling, documentation, patient engagement, and problem resolution. Recognized for professionalism, empathy, organization, and the ability to work independently while maintaining accuracy and confidentiality. Seeking to leverage strong communication and customer engagement skills in a remote position.

Core Skills

Customer Service

Relationship Building

Phone Support

Appointment Scheduling

Data Entry

CRM & Electronic Medical Records

Microsoft Office

Google Workspace

Time Management

Remote Communication

Active Listening

Problem Solving

Documentation

HIPAA Compliance

Team Collaboration

Multitasking

Professional Experience

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Vista Medical of Alabama

Medical Assistant Medical Scribe Addiction Counselor November 2021 – January 2025

Managed a high volume of inbound and outbound phone calls while providing exceptional patient support.

Scheduled, confirmed, and rescheduled appointments with accuracy and efficiency. Built trusting relationships with patients through compassionate communication. Documented patient encounters in electronic medical records. Coordinated with physicians and healthcare teams to ensure seamless patient care. Processed patient payments over the phone.

Assisted physicians by preparing and maintaining accurate medical documentation. Counseled addiction patients and developed individualized treatment plans. Led individual and group counseling sessions.

Maintained strict confidentiality while handling sensitive information. Consistently balanced multiple priorities in a fast-paced environment. Glamour Paws

Professional Dog Groomer

April 2014 – September 2021

Built lasting client relationships through exceptional customer service. Managed appointment scheduling and daily workflow. Educated pet owners on proper care and maintenance. Handled customer concerns professionally and effectively. Maintained an organized and efficient work environment. Worked independently while consistently meeting daily productivity goals

Contact this candidate