Remote Customer Service & Admin Support

Delores Davis

Remote Customer Service Representative

Beaumont, CA +1-909-***-**** ***************@*****.*** Professional Summary

Remote-ready customer service professional with experience handling inbound calls, email communication, data entry, scheduling, and issue resolution in fast-paced environments. Background includes supporting customers, maintaining accurate records, managing administrative tasks, and delivering clear, professional communication. Skilled in staying organized, solving problems, and providing dependable service across phone, email, chat, and online support channels. Work Experience

Administrative Assistant

San Bernardino Community College San Bernardino, CA July 2021 to December 2025

• Managed schedules, appointments, and meeting coordination for daily office operations.

• Handled vendor orders, invoicing, and supply tracking to support purchasing activities.

• Answered phones, directed calls, and responded to correspondence in a professional manner.

• Maintained organized files, client records, and databases with accurate data entry.

• Prepared reports, managed mail, and supported administrative projects across the office. Office Administrator

Walmart Supercenter Beaumont, CA

March 2018 to June 2021

• Supported payroll, employee scheduling, and daily administrative office functions.

• Assisted with employee concerns and helped maintain smooth workplace communication.

• Organized records and completed administrative tasks in a high-volume retail setting.

• Coordinated schedules and office processes to support store operations efficiently. Clerk/Cashier

Walmart Supercenter Beaumont, CA

February 2014 to January 2018

• Assisted customers with orders, product questions, and issue resolution at the front end.

• Processed transactions accurately while handling cash and maintaining customer service standards.

• Answered phones, responded to customer concerns, and provided helpful product information.

• Helped create a positive customer experience through clear communication and prompt support. Education

Business (High school diploma)

Bassett High School

Licenses

Driver's License

Skills

Customer service Phone support Email correspondence Data entry Salesforce Live chat Microsoft Teams Zoom Microsoft Office Issue resolution Languages

English - Professional working

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