Remote Administrative & Customer Service Manager

MAEGAN WRIGHT

Jacksonville, Florida 904-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Results-driven office management professional with extensive experience overseeing daily operations, confidential documentation, scheduling, payment processing, client communications, and customer service. Known for accuracy, organization, professionalism, and staying calm under pressure. Seeking a fully remote administrative, customer service, or operations position where strong communication and organizational skills can contribute to company success. TARGET ROLES

Remote Administrative Assistant • Office Administrator • Customer Service Representative • Operations Coordinator CORE SKILLS

• Office Management • Administrative Operations

• Customer Service & Client Relations • Payment Processing & Collections

• Document & Records Management • Scheduling & Calendar Coordination

• Data Entry & Database Management • Microsoft Office (Word, Excel, Outlook)

• Confidential Information Handling • Problem Solving & Conflict Resolution

• Multitasking in High-Volume Environments • Remote Communication & Organization PROFESSIONAL EXPERIENCE

Office Manager

Bail Bond Office – Jacksonville, FL 2019–Present

• Manage daily office operations in a fast-paced legal and financial environment.

• Process client payments and maintain accurate financial records.

• Handle confidential legal documents with discretion, accuracy, and professionalism.

• Coordinate schedules, appointments, and case-related communications.

• Assist clients by answering questions, resolving concerns, and delivering professional customer service.

• Maintain organized filing systems and ensure timely completion of administrative tasks.

• Work independently while meeting strict deadlines and operational requirements. ADDITIONAL EXPERIENCE

• Provide professional customer support in high-volume environments.

• Manage phone communications, scheduling, and administrative duties.

• Maintain accurate records and assist with day-to-day office operations. EDUCATION

GED

Georgia Wiregrass Technical College

PROFESSIONAL HIGHLIGHTS

• Extensive experience managing office operations and client communications.

• Strong background handling sensitive financial and legal documentation.

• Proven ability to work independently, stay organized, and meet deadlines.

• Experienced in multitasking and maintaining professionalism in demanding situations.

Contact this candidate