Executive Assistant - Multilingual C-Suite Support

Nora M. Galbán

Knoxville, TN ***** 865-***-**** ****.******@*****.*** linkedin.com/in/nora-galban Trilingual: English · Spanish · Italian

PROFESSIONAL SUMMARY

Executive Assistant with 20+ years of experience providing high-level administrative and operational support to C- suite executives and senior leadership across healthcare, finance, and international business environments. Known for managing complex priorities with discretion, precision, and calm under pressure. Skilled in executive calendar management, domestic and international travel coordination, executive communications, vendor coordination, records management, and cross-functional stakeholder support. Fluent in English, Spanish, and Italian — with direct experience supporting multilingual correspondence, investor relations, and international operations. Proficient in Microsoft Office Suite, Google Workspace, Concur, Coupa, and AI productivity tools including Claude, Copilot, ChatGPT, and Gemini. Actively seeking next opportunity. CORE SKILLS

Executive Support: Complex Calendar Management Multi-Time-Zone Scheduling Meeting Coordination Travel Planning Expense Coordination Executive Communications Confidential Information Stakeholder Support

Operational Support: Action Item Tracking Deadline Management Follow-Up Coordination Records Management Documentation Filing Systems Vendor Communication Workflow Optimization Communication & Collaboration: Meeting Agendas Presentations Reports Correspondence Proofreading

Cross-Functional Collaboration Event Planning Offsite Coordination Technology & AI Tools: Microsoft Office Suite Google Workspace Outlook Excel PowerPoint Concur Coupa ChatGPT Copilot Claude Gemini AI-Enabled Productivity PROFESSIONAL EXPERIENCE

TeamHealth Executive Administrative Assistant Feb 2017 – Nov 2025 Provided high-level executive support to a team of 8 executives, including the CIO, in a fast-paced, complex healthcare environment.

• Managed 8 executive calendars simultaneously, coordinating an average of 6–7 domestic and international trips per month across the CIO and VP-level leadership team.

• Processed 35–40 invoices and 5–20 purchase orders monthly in Coupa, supporting approximately $30M in annual vendor spend with improved submission accuracy and payment speed.

• Prepared 15–20 executive-level PowerPoint presentations annually, including board presentations, quarterly town halls, and ad hoc departmental meetings with audiences of up to 65 attendees.

• Coordinated 10–15 executive meetings per week, including agenda preparation, materials distribution, minutes, and post-meeting action item tracking across internal stakeholders.

• Implemented a centralized document repository organized by business line, document type, and year, improving information retrieval and recordkeeping efficiency for an 8-person executive team.

• Coordinated domestic and international travel arrangements, itineraries, accommodations, and expense reports via Concur, ensuring policy compliance and accurate documentation. UnitedHealth Group / WellMed Medical Management Senior Administrative Assistant Jan 2016 – Nov 2016

• Provided high-level administrative and operational support to the VP of Clinic Operations, SW Region, and Senior Medical Director in a fast-paced healthcare environment.

• Managed executive calendars, travel coordination, expense reporting, meeting preparation, communications, and administrative follow-up with accuracy and discretion.

• Implemented a priority-based meeting system and standardized agenda and meeting minute protocols, improving organization, accountability, and executive readiness.

• Developed a weekly proposal and agenda process for executives, helping track priorities, deadlines, deliverables, and leadership preparation needs.

MAHEC Executive Administrative Assistant Apr 2014 – Feb 2015 Provided executive support to the COO and Medical Director, as well as administrative support to Quality Improvement and Research teams.

• Managed calendars, travel arrangements, financial spreadsheets, and budget tracking for executive leadership.

• Provided administrative coordination for Quality Improvement and Research teams, including documentation, scheduling, stakeholder communication, and follow-up support.

• Coordinated meetings, events, attendee lists, presentation materials, agendas, logistics, and related administrative details.

Safe Horizons Investors LLC Executive Assistant, International Operations DeskNov 2003 – Jun 2013

• Liaised with international investors and prepared multilingual presentations, contracts, correspondence, and business documentation in English, Spanish, and Italian.

• Maintained records, coordinated staff and contractors, managed executive meetings, tracked documentation, and supported international operations workflows.

• Updated company website content, monitored advertising activity, reviewed analytics, and supported communication workflows to strengthen business visibility. EARLIER CAREER

Executive Assistant and finance roles supporting international operations across Goldman Sachs, Sanofi Labs, Wella AG, and MAA Ltd. (Brisbane, Australia) — spanning business development, financial management, and multilingual executive support.

EDUCATION & CERTIFICATIONS

Master's Degree in Development Economics Pontificia Università Gregoriana, Rome, Italy Project Management Certificate

LANGUAGES

English Spanish Italian — Full professional proficiency in all three languages

Contact this candidate