Feral Encrypticz
Executive Assistant
Revenue Cycle Associates
Medical Billing and Collections Specialist
Administrative office organization and project management supporting CEO's & executives. Establishing work-life balance through workflow efficiency assistance and calendar management. Client/vendor communication and inquiry execution including email and account management. Creating, maintaining, and updating company websites and social media. SEO management, content creation, and Canva product presentation. Account management while collecting and settling past due medical costs to complete full billing cycle.
Managed multiple phone lines, voicemails, and emails while utilizing operating and CRM software. Assisted with insurance verification.
Facilitated training procedures and ensured new employee on-boarding was efficient. December 2021 - Present
July 2019 - July 2021
EXECUTIVE, ADMINISTRATIVE, AND OFFICE OPERATIONS SPECIALIST 207-***-**** *********@*****.*** Holden, WV 25625
ALISHA FERRELL
Racing Communications Inc
Administrative Assistant & Office Manager
June 2014 - June 2019
Provided business and administrative support to owner, CEO, upper management, and warehouse technicians through email, project, and employee support management. Delivered phone etiquette for all customer, vendor, and clients to ensure customer satisfaction. Improved office efficiency by introducing timesaving filing system for custom products manufactured.
Ensured great communication to reassure and lock-in client relationships. Main contact for vendor communication providing supply management. Assisted with travel and meet up arrangements.
Accurately monitored incoming and outgoing shipments while recording proper weight, freight, and purchases obtained.
Supervised invoices to maintain proper billing, audit discrepancies, and issuing credit memo's when necessary.
On-boarding and training reinforcement.
Assisted technicians with wire prep and soldering as needed. Capital Inventory
Pharmaceutical Inventory Specialist
Demonstrated proficiency in the use of inventory software. 10-key efficiency data entry by NDC, quantity, and price inputted into handheld computer. Ensured accuracy by complying with industry standards and following procedures, rules, and regulations.
Impeccable estimation used to determine the fullness of a bottle of pills as well as liquids. Resolved any inventory discrepancies.
Extensive travel 80% of the year all over the U.S., Puerto Rico, and U.S. Virginia Islands. October 2008 - May 2014