Records Management & QA Specialist

Connie Yeitz

901-***-**** • ******.*****@*****.*** • New Bern, NC

Summary

Detail-oriented Records Management Professional with 11+ years of experience in high-stakes DoD Operations and Federal Contracting environments. Expert in Data Entry, Electronic Document Management, and Quality Assurance for complex technical records. Proven track record in maintaining 100% regulatory compliance through meticulous Records Retention and Digital Filing practices.

Work Experience

Record Specialist February 2026 – April 2026

AERSALE, MILLINGTON, TN

• Retrieved aircraft maintenance records from designated areas and performed Document Scanning to ensure electronic accessibility.

• Verified all aircraft records for completeness and proper signatures, utilizing Quality Assurance protocols to maintain data integrity.

• Processed and filed aircraft records including parts tags and travelers within an Electronic Document Management system.

• Maintained facility historical files and customer GMM documents in strict accordance with Records Retention regulations and FAR standards.

• Provided administrative support and Records Management expertise to the Quality Assurance Department for federal agency audits. Technical Records August 2025 – November 2025

WEST STAR AVIATION, CHATTANOOGA, TN

• Performed work order surveillance and Database Research to resolve manifest discrepancies and verify product condition.

• Processed data to author FAA Form 337s for Major Repairs and Alterations while maintaining digital filing standards.

• Maintained and updated FAA records through high-volume Data Entry to ensure return-to-service was accomplished expediently.

• Conducted internal Quality Assurance audits to verify accuracy of maintenance log entries and regulatory compliance. Technical Records December 2024 – June 2025

MCDERMOTT AVIATION, ANDALUSIA, AL

• Managed technical Records Management processes according to CASA/FAA regulations to ensure 100% regulatory compliance.

• Verified maintenance information database tracking systems and resolved high-volume discrepancies in aircraft maintenance records.

• Performed periodic Quality Assurance audits of physical and digital records to maintain accurate Records Retention logs.

• Processed electronic document updates for engine records to support seamless data accessibility for technicians.

Sr. MX Planner/ Scheduler March 2023 – July 2023

FEDEX EXPRESS, MEMPHIS

• Maintained maintenance schedules and Inventory Control for assigned areas, ensuring resource availability through database research.

• Verified the availability of facilities and equipment through Electronic Document Management systems for efficient execution.

• Processed scheduling data to optimize maintenance tasks and improve departmental Records Management workflow.

• Download and analyzed maintenance reports to ensure facility readiness and accurate digital filing of scheduling manifests. Logs and Records January 2022 – December 2022

ROLLS ROYCE, MERIDIAN, MS

• Maintained and updated aircraft engine log cards and records via Data Entry into the primary maintenance database.

• Processed source documents to improve database accuracy through systematic Records Management and Digital Filing.

• Verified accuracy of technical accessory records to ensure 100% compliance with Rolls-Royce Records Retention policies.

• Retrieved historical data for module inspections and performed Quality Assurance checks on all electronic entries.

Base Engine Manger December 2019 – December 2021

PRATT & WHITNEY, EDWARDS AFB, CA

• Processed high-volume Data Entry in logbooks while strictly maintaining data confidentiality and Records Retention policies in a DoD environment.

• Verified engine and component inspections through Electronic Document Management systems to improve maintenance efficiency.

• Maintained forecast reports for inspection schedules using Database Research to optimize Department of Defense operations.

• Conducted Document Scanning of technical logs to support Digital Filing initiatives and audit readiness.

Field Service Specialist March 2017 – December 2019 PRATT & WHITNEY, IWAKUNI, JAPAN

• Maintained timely and accurate life usage data updates for propulsion systems via Data Entry and Digital Filing.

• Retrieved forecast reports to manage daily operations and support P&W F135 team with complex Records Management.

• Verified problem resolutions with Lockheed Martin and base customers to support critical engine management and DoD Operations.

• Processed configuration changes within the maintenance database to ensure Electronic Document Management accuracy.

Base Engine Manger December 2016 – March 2017

PRATT & WHITNEY, HAVELOCK, NC

• Processed life usage data updates for propulsion systems while ensuring 100% data integrity in Records Management systems.

• Verified issue resolutions with Lockheed Martin to support efficient Department of Defense Operations and maintenance.

• Maintained Propulsion System Work Packages and performed Document Scanning for digital archiving and regulatory compliance.

• Performed Database Research to verify propulsion system history during engine management audits.

BEM (Base Engine Manger) September 2015 – December 2016 BELCAN, HAVELOCK, NC

• Maintained accurate life usage data updates and tracked configuration changes through systematic Data Entry.

• Performed Digital Filing and archiving of inactive PSWP documents to ensure long-term Records Retention.

• Verified problem resolutions with Lockheed Martin and Federal Contracting partners to maintain engine management support.

• Processed logistics documentation for the F135 contractor support program using Electronic Document Management tools. Education

Associate's degree in Business/Commerce, General October 2006 – October 2008

Axia College, Online

Additional Skills

Records Management & Clerical: Records Management, Data Entry, Document Scanning, Digital Filing, Electronic Document Management, Records Retention, EPA Records Management, Database Research, Inventory Control, High-Volume Documentation

Compliance & Quality Assurance: Quality Assurance, Regulatory Compliance, FAA Documentation, Audit Preparation, Data Integrity Verification, Secret Clearance (Active)

Technical Systems & Tools: Nalcomis OOMA, Maintenance Information Databases, Microsoft Office Suite, Spreadsheets, Work Order Analysis Domain Expertise: DoD Operations, Federal Contracting, Propulsion System Work Packages (PSWP), Technical Records Management Clearance

• Secret Clearance (Active) Expert

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