Transportation Compliance & Operations Leader

SABRINA STROUP

Jacksonville, Florida • 904-***-**** • *************@*****.***

Operations Leader Regulatory Compliance Process Improvement Team Development EXECUTIVE PROFILE

Operations and compliance leader with 23+ years of progressive experience leading transportation operations, regulatory compliance, onboarding, audit readiness, process improvement, and employee development. Promoted through four progressively responsible roles while building trusted partnerships and consistently delivering operational excellence. Known for building high-performing teams, strengthening regulatory compliance, improving operational efficiency, and developing trusted partnerships across every level of the organization.

CAREER IMPACT

23+ YEARS

Transportation &

Compliance Leadership

10

EMPLOYEES

Led, Mentored &

Developed

8,000+

Owner-Operators

Supported

4

PROMOTIONS

Progressive Career

Growth

CORE EXPERTISE

Regulatory Compliance Team Leadership

FMCSA & DOT Employee Development

Audit Readiness Cross-Functional Collaboration

Process Improvement Training & Mentoring

Operational Leadership Microsoft Excel & Reporting

Tenstreet / AS400 Power BI & Cognos

LEADERSHIP CONTRIBUTIONS

• Successfully led a 10-person compliance team while maintaining audit readiness and operational performance.

• Developed training materials, standardized procedures, and supported software testing and continuous improvement initiatives.

• Built trusted partnerships across Recruiting, Safety, HR, Legal, IT, and Field Operations to resolve complex compliance issues.

PROFESSIONAL EXPERIENCE

LANDSTAR SYSTEM, INC.

Twenty-three-year career marked by four progressive promotions, culminating in leadership of the BCO Qualifications function. Recognized for operational leadership, regulatory expertise, employee development, audit readiness, and trusted cross-functional partnerships.

Supervisor, BCO Qualifications 2015–2026

• Directed daily operations for a 10-person qualifications team responsible for driver qualification, equipment compliance, onboarding, workflow management, and regulatory compliance.

• Supported more than 8,000 owner-operators while balancing operational efficiency with strict FMCSA, DOT, and company compliance requirements.

• Partnered with Recruiting, Safety, Human Resources, Legal, IT, Field Operations Centers, Independent Agents, and third-party vendors.

• Maintained department audit readiness through quality reviews, coaching, and standardized operating procedures.

• Developed training materials, mentored employees, monitored productivity, and fostered a collaborative, high-performing team environment.

• Participated in software testing, process improvement initiatives, reporting enhancements, and special projects.

Lead Qualifications Representative 2011–2015

• Served as primary backup to the department supervisor.

• Audited qualification files for FMCSA/DOT compliance.

• Trained and cross-trained employees.

• Contributed to process improvements and special projects.

Compliance Representative 2004–2011

• Managed driver and equipment qualification records.

• Worked with Recruiting, Safety, and Operations to resolve compliance issues.

• Provided guidance on company policies and regulations.

• Developed expertise that led to promotion.

Automotive Representative 2003–2004

• Coordinated shipment tracking and customer communication.

• Maintained shipment records and stakeholder communication.

• Built organizational and customer service skills supporting future advancement.

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