Senior Project Manager/Program Manager

M.V.S. MADHAVA RAO, PMP®, PMI-ACP®, SA, SSM, SDP

SENIOR IT PROGRAM & PROJECT MANAGER AGILE / SAFe DELIVERY DIGITAL TRANSFORMATION Hyderabad, India +91-917******* *************@**********.*** LinkedIn: https://www.linkedin.com/in/mvsmadhavarao Available for Immediate Engagement

EXECUTIVE PROFILE

Senior IT Program and Project Management leader with 21+ years of experience driving end-to-end technology delivery, Agile/SAFe transformation, and enterprise program governance across Healthcare, Banking, Insurance, Telecom, Energy & Utilities, and Automotive sectors. Proven ability to lead global, cross-functional and onsite/offshore delivery teams, including direct engagements with Fortune 500 organizations such as General Motors (US) and CLS Bank (UK). Skilled in program and project planning, scope and schedule management, risk and issue governance, financial tracking, vendor and stakeholder management, and Agile ceremonies including Scrum and SAFe Program Increment (PI) planning. Recent focus includes Salesforce platform integration, healthcare technology modernization, and AI/automation-driven process improvement. PMP®, PMI-ACP®, and SAFe®-certified leader recognized for delivering complex, multi-stakeholder programs on time and within budget while building and mentoring high-performing delivery teams. CORE COMPETENCIES

Program & Project Management Agile / Scrum / SAFe Delivery

Digital Transformation Stakeholder & Executive Communication

Risk, Issue & Governance Management Budget & Financial Tracking

Onsite / Offshore Team Leadership Vendor & Client Relationship Management

Release & PI Planning Salesforce Delivery & Integration

Healthcare & Financial Services IT AI / Automation-Enabled Process Improvement

Program/Portfolio Governance Cross-Functional Team Leadership PROFESSIONAL EXPERIENCE

Program / Project Management Consultant — Contract Engagements 2022 – 2026 Delivered program and project management services across enterprise client engagements in Healthcare and Technology sectors, partnering with established technology consulting organizations.

• Guardant Health — Salesforce Integration Program: Owned end-to-end planning, scheduling, and delivery tracking for an enterprise Salesforce integration initiative; facilitated Scrum ceremonies and SAFe Program Increment (PI) planning; aligned Technical Architecture, Business Analysis, and delivery stakeholders on requirements and solutions; delivered executive status reporting and governance updates to senior leadership.

• Providence Healthcare — Leave of Absence Program (Salesforce / .NET): Directed program schedule, risk, issue, and financial tracking, driving corrective action plans to resolve delivery deviations; led Agile sprint planning and execution across business and technical teams; championed AI/chatbot automation initiatives that reduced manual processing effort and freed the team for higher-value work.

• Enterprise IT Delivery Engagements (multiple clients): Delivered end-to-end IT program execution, stakeholder coordination, project tracking, governance reporting, and risk management across enterprise technology initiatives, managing distributed teams of [team size] across onsite/offshore locations. Hexaware Technologies Limited — IT Project Manager 2019 – 2022

• Directed Agile and hybrid delivery for enterprise application programs, coordinating cross-functional development, QA, and business teams.

• Owned release planning, governance compliance, and stakeholder reporting across multi-release program cycles.

• Partnered with client stakeholders to ensure delivery quality, scope alignment, and adherence to SLAs. FIS Global India Private Limited — IT Project Manager 2019

• Managed Agile delivery coordination, sprint execution, and stakeholder reporting for financial services technology programs.

• Supported governance and compliance activities to ensure delivery met enterprise quality and audit standards. IBM India Private Limited — Project Manager / Project Lead / Delivery Manager 2005 – 2019

• Led global IT application delivery and support programs using Agile and Waterfall methodologies for enterprise clients, including General Motors (US) and CLS Bank (UK).

• Directed onsite/offshore delivery teams across multiple geographies, owning estimation, scheduling, resource planning, and risk/issue management.

• Maintained full financial visibility across program budgets — forecasting, approvals, tracking, and closure reporting — for engagements valued at [budget/revenue].

• Drove program governance, quality assurance, and PMR (Project Management Review) audits, ensuring compliance with enterprise delivery standards.

• Recognized for delivery excellence with multiple organizational awards: Bravo Award, Best of IBM Award, IBM India Excellence Award, and Manager’s Choice Award.

NIIT Technologies — Technology Delivery Analyst 2003 – 2005

• Contributed to software analysis, design, development, testing, implementation, and production support for enterprise applications.

• Supported operational delivery and enhancement initiatives, building foundational program and technical delivery expertise.

CERTIFICATIONS

PMP® PMI-ACP® SAFe® Scrum Master (SSM) SAFe® Agilist (SA) SAFe® DevOps Practitioner (SDP) Microsoft AI Fundamentals Microsoft Azure Developer Associate Salesforce Platform Developer I (PD1) IBM Watson Cloud Foundations Artificial Intelligence Concepts

TECHNICAL SKILLS

Delivery & Cloud Platforms: Salesforce, Microsoft Azure, AI/Automation, .NET, Java PM & Portfolio Tools: MS Project, Smartsheet, Rational Portfolio Manager Enterprise & Legacy Platforms: COBOL, JCL, VSAM, MQ, DB2, IMS, Oracle, MS SQL Server, UNIX, Windows, OS/390, MVS/ESA

EDUCATION & EXECUTIVE DEVELOPMENT

• Senior Management Program (SMP), Indian Institute of Management Calcutta

• Bachelor of Technology (B.Tech.), Nagarjuna University, Andhra Pradesh

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