Data Analytics and Cybersecurity Assistant

Robert Granata

Shorewood, IL 779-***-**** ***********@*****.*** linkedin.com/in/robert-granata-60bb56248 EDUCATION & CERTIFICATIONS

University of Maine In Progress

Bachelor's Degree in Business Administration

Joliet Junior College

Associate’s Degree in Business Administration

December 2025

ISC2 Certified in Cybersecurity (CC) May 2026

MySQL Bootcamp - Udemy Aug. 2024

UX Design Specialization - University of Michigan Feb. 2024 Google Data Analytics Certificate Dec. 2023

• Prepared, processed, cleaned, and analyzed data using SQL, R, and Microsoft Excel; created data visualizations using Tableau and recommendations to support data-driven business decisions. PROFESSIONAL EXPERIENCE

Assistant Manager Jan. 2017 - Present

Michael's Pizza Joliet, IL

• Support daily operations in a fast-paced environment by coordinating food preparation, customer service, order fulfillment, and end-of-night driver cash-outs.

• Resolve customer questions and complaints in person and by phone while helping maintain timely service and a positive customer experience.

• Work across front-counter, kitchen, delivery, and cleaning responsibilities to improve workflow and keep orders moving efficiently.

Warehouse Associate / Trainer Aug. 2018 - Mar. 2022 Grainger Minooka, IL

• Scanned items, wrapped and moved pallets, and loaded outbound shipments using forklifts and pallet jacks to help trucks depart on schedule.

• Trained new employees on core job responsibilities and supported short-staffed departments to maintain productivity and shipping efficiency.

• Collaborated with coworkers to ensure items were processed accurately and shipped on time. Store Associate Jan. 2016 - Dec. 2016

Kohl's Joliet, IL

• Assisted customers in person and by phone, located requested merchandise, operated POS stations, and maintained an organized sales floor.

TECHNICAL SKILLS

Data & Analytics: SQL, R, Microsoft Excel, Google Sheets, data cleaning, data-driven decision-making Visualization & Design: Tableau, PowerPoint, UX Design, Blender (3D Modeling) Professional: Analytical thinking, critical thinking, communication, leadership, customer service, new employee training Additional: Forklift certified

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