Hospitality Operations Supervisor - Housekeeping Leadership

Latesha Campbell

Waterloo, IA ***** +1-651-***-**** *************@*****.***

Professional summary

Results-driven hospitality supervisor with 11 years of experience in managing housekeeping operations and leading teams to enhance service quality. Proven track record of improving company scores through effective training, scheduling, and inventory management. Skilled in fostering employee relationships and ensuring compliance with safety protocols. Seeking to leverage extensive expertise in hospitality management to drive operational excellence in a remote setting. Willing to relocate: Anywhere

Work experience

Shift Supervisor

Wendy's Waterloo, IA

August 2025 to Present

1. Schedule

2. Training

3. Leadership

4. Motivation

5. Oversees

Executive Housekeeper

Courtyard by Marriott Roseville, MN

September 2023 to July 2025

Making Boards

Scheduling

Training

Interviews

Inventory

Evaluations

Housekeeping Supervisor

Courtyard by Marriott-Roseville, MN

July 2023 to Present

I am the Housekeeping Supervisor for a Marriott Hotel. Since my employment our company scores has risen. This is not the first time this has taken place nor the first time I’ve been a supervisor. RGIS Inventory Specialist

RGIS Inventory Specialists Waterloo, IA

January 2019 to November 2021

Inventory specialist

Assistant Manager

Best Western Waterloo, IA

January 2020 to October 2021

Scheduling, inspecting, meetings, etc industrial cleaning industrial cleaning

John Deere Waterloo, IA

March 2019 to August 2021

• Cleaned construction sites

• Emptied trash

Housekeeping Aide

Best Western-Waterloo IA

January 2018 to September 2020

Housekeeping, Hospitality worker

Housekeeping Supervisor

QSI Sanitation (Quality Service Integrity) Fort Dodge, IA July 2019 to August 2020

Housekeeping supervisor

Production Worker

Simply Essentials Charles City, IA

June 2018 to August 2019

Trainer/ Lead Cross Trained for Quality control for 6 Months Cashier/Sales Associate

Walmart-Waterloo IA

October 2005 to September 2010

Handling money making sure customers were getting the service they needed. Showing great hospitality skills Education

High school

West High School Waterloo, IA

August 2002 to May 2006

Skills

Working with seniors Clean workspace maintenance Math Mechanical assembly Workplace health and safety regulatory compliance RF scanner Mobile devices Chauffeur driving Hotel safety procedures Order picking Manufacturing standard operating procedures Data entry Warehouse experience Commercial driving Moving Guest Services Managing hospitality teams Material handling equipment operation Time management Multitasking Flagging for traffic control Warehouse distribution Delegation Driving Order fulfillment Telemarketing Quick service & fast food restaurant Assembly Line Van driving Customer communication Van delivery (delivery method) Lifting equipment General Labor Lifting Cash register Janitorial experience Microsoft Word Forklift Packing Order fulfillment receiving Manufacturing company experience Materials handling Floor care Sanitation procedures Assistant Manager Experience Pallet Jack Retail management Cooking Nursing Customer service Working with geriatric patients Employee relationship building Sales Receiving shipments Food Preparation Food service cleaning Retail Sales CIP (Clean-in-Place) Shipping logistics Cleaning surfaces Restaurant management Truck loading and unloading Writing skills Call center experience Cycle counting inventory management Food service management Typing Dump truck Client rapport building Unloading Residential cleaning Productivity software Outdoor work Manufacturing Laundry Inventory control Quality inspection Direct support Picking & packing Cross-functional communication Basic math Data warehouse Restaurant experience Customer relationship building Confidential information handling Pricing Help Desk Leadership Team management Shipping & Receiving Financial services Team motivation (leadership skill) Inventory management Climbing Safe work practices Client relationship development Store management Office cleaning Organizational skills Merchandising Hotel housekeeping management Cash handling Collaboration Residential Cleaning (6 years) Attention to detail Packaging Communication skills Supervising Experience Shift Management Commercial cleaning Appointment scheduling Management Truck delivery (delivery method) Computer operation Grounds maintenance and landscaping equipment operation Microsoft Excel Ice removal Housekeeping management Customer support Sales management Custodial experience Manual handling Quality control operations Computer literacy Training & development Serving Adhering to traffic regulations Bottling Heavy lifting Load & Unload Shipping and receiving inventory management Lifts and hoists Teamwork Certifications and licenses

Driver's License

March 2020 to March 2032

First Aid Certification

Food Handler Certification

ServSafe

CNA

Forklift Certification

Safe Quality Food Certification

Pallet Jack Certification

Hazardous Waste Operations & Emergency Response Training

Contact this candidate