Owner/Operator Courier & Last-Mile Delivery

DELVIN SHORTER

Transportation • Delivery • Courier • Owner/Operator

PROFESSIONAL SUMMARY

Experienced transportation and delivery professional with more than 10 years of experience in courier services, last-mile delivery, route operations, and contract transportation. Owner/operator of Shorter Transport LLC since 2019, with experience providing contracted delivery services for major retail and residential-delivery operations. Skilled in route execution, loading and unloading, package scanning, customer service, time management, and safely transporting merchandise and supplies.

PROFESSIONAL EXPERIENCE

SHORTER TRANSPORT LLC — Owner/Operator

2019–Present

Own and operate an independent transportation company providing contracted delivery services.

Manage day-to-day transportation operations and assigned delivery routes.

Coordinate with dispatchers, contractors, and client companies to complete scheduled deliveries.

Safely load, transport, and deliver merchandise to residential and commercial locations.

Manage vehicles, equipment, scheduling, route requirements, and daily operational responsibilities.

Provide professional customer service and resolve delivery-related issues.

Maintain reliable service while working within scheduled delivery windows and company requirements.

SLEEP NUMBER — Contract Delivery Services

2019–Present Through Shorter Transport LLC

Provide contracted residential delivery and transportation services.

Complete assigned routes and scheduled customer deliveries.

Load, secure, transport, and deliver merchandise safely.

Follow dispatch instructions, route requirements, and customer-specific procedures.

Interact professionally with customers at residential delivery locations.

Complete time-sensitive routes while maintaining safe and efficient operations.

BEST BUY — Contract Delivery Services

2025–Present Through Shorter Transport LLC

Provide contracted delivery and transportation services for residential customers.

Perform scheduled delivery routes and transport merchandise safely.

Load and secure products for transportation.

Follow route assignments, delivery procedures, and customer requirements.

Provide professional customer service throughout the delivery process.

Work efficiently to complete assigned routes and scheduled deliveries.

COURIER EXPRESS — Courier / Independent Contractor

2015–2018

Performed courier and delivery services for commercial and medical customers.

Picked up, scanned, loaded, transported, and delivered packages and supplies.

Delivered office supplies and medical-related materials to designated locations.

Managed assigned routes and delivery schedules independently.

Maintained accurate scanning and delivery documentation.

Provided dependable and professional customer service.

DIXON COURIER — Courier

2013–2014

Performed courier and delivery services for commercial customers.

Picked up and delivered office supplies and medical-related materials.

Scanned, loaded, transported, and delivered packages according to assigned routes.

Managed deliveries efficiently while meeting scheduled requirements.

Handled customer shipments carefully and maintained accurate delivery information.

Worked independently while providing reliable customer service.

CORE SKILLS

Last-Mile Delivery

Courier Services

Route Management

Transportation Operations

Residential Delivery

Commercial Delivery

Package Scanning

Loading & Unloading

Merchandise Handling

Customer Service

Dispatch Coordination

Time Management

Independent Contractor Operations

Vehicle & Equipment Management

Delivery Documentation

Safe Transportation Practices

EDUCATION

High School Diploma

LICENSE

Valid Regular Driver's License

PROFESSIONAL HIGHLIGHTS

10+ years of courier and transportation experience

7+ years as an independent owner/operator

Experience working with major retail and residential-delivery operations

Experienced in commercial, residential, medical, and office-supply deliveries

Strong independent work ethic and route-management experience

Experienced managing the daily responsibilities of an independent transportation business

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