Program & Project Manager (Workday/SAP)
Resume:
JUDITH A REID
Avenel, NJ *****
SUMMARY
Over 10 years of experience managing cross-functional projects across various industries, including finance, IT, and healthcare. Skilled in coordinating teams, managing resources, and ensuring project deliverables are met on time and within budget.
Expertise in preparing and delivering comprehensive reports, tracking project status, identifying risks, and ensuring timely updates to leadership. Proficient in managing project schedules, budget reports, financial reports, using MS Excel and project management tools such as Planview and Power BI.
Proven experience managing Workday projects including overseeing design, development and configuration.
Proven track record in ensuring adherence to program governance, compliance standards, and regulatory requirements. Collaborate with cross-functional teams to ensure risk management, control processes, and effective communication of program updates.
Experience in identifying process inefficiencies and implementing process improvements that optimize workflows, increase operational efficiency, and drive cost savings, particularly in large-scale initiatives like SAP S/4HANA migration.
Leveraged Jira agile dashboards to track sprint velocity, burndown charts, and team capacity, directly improving delivery predictability across transformation initiatives.
Aligns complex project portfolios with corporate strategy, reengineering enterprise data flows to mitigate systemic risk across cross-functional, matrixed environments.
Skilled in creating impactful PowerPoint presentations and other project documentation to effectively communicate project progress, risks, and decisions to senior leadership, ensuring alignment across stakeholders.
Experience with Waterfall, Agile/Scrum methodology, network infrastructure design and implementation.
Technical Skills:
MS Project, MS Office Suite, MS Outlook, MS Teams, Google Sheets, JIRA, AWS, AZURE Cyber Security, LAN/WAN, Cisco Routers, MS SharePoint, Monday.com, OneNote, MS Visio, Agile/Waterfall, SDLC, Oracle eBusiness Suite, Workday, ServiceNow, SAP Ariba/Concur, Peoplesoft, Power BI, Basic SAP, Planview, Google Suite, CAPEX, OPEX, Adobe Acrobat, Windows 365, Network Infrastructure
Professional Experience:
Client: New Jersey Institute of Technology Aug 2025 – Current
Project Coordinator – ERP Financial Systems
Act as point of contact for business, functional technical team and managed service provider to ensure policies and framework aligns with business objectives for finance ERP transformation.
Coordinate and manage stakeholder collaboration, work closely with HR, Finance, IT and other business units to gather requirements and provide status updates and ensure alignment.
Act as Workstream lead for Workday project, include planning, execution and delivery of Workday initiatives.
Provide ongoing support, configure Workday modules, assist with design system workflows, integration and data mapping.
Create, maintain ad enhance complex Google Sheets to track project progress and budget performance.
Lead End-to-End testing, including building integrations between Workday and third-party systems.
Provide end user training, create documentation, troubleshoot issues, provide root cause analysis for technical issues related to Workday system.
Optimized portfolio visibility by designing advanced, multi-user financial tracking models to monitor real-time project burn-rates, contract lifecycle compliance, and milestone timelines.
Responsible for analysis of financial customer account information, identify variances and forecast future performances for reporting for Workday implementation.
Facilitate office-hours team meetings for data conversion phase of Workday project, engage in discussions and drive consensus.
Document, track and monitor RAIDD items pertaining to the Workday implementation, conduct risk assessment to help resolve issues.
Prepare project reports, captured meeting notes and action items for documenting decisions and ensure alignment among attendees and absentees.
Work closely with budget team to design budget models for Workday integration to ensure spending categories align with operational priorities.
Engage in real-time collaboration with multiple users, communicating instantly in Google Sheets from various locations, with changes saved automatically.
Support project managers by contributing to project planning, monitor project timelines, review contracts and financials, monitor project activities and analyze project data to optimize project performance.
Professional Experience:
The Judge Group, Client: M&T Bank Mar 2024 – Jan 2025
Project Analyst – Business Process Transformation
Engage in various high-level communication with management, stakeholders to address Regulatory notifications received.
Facilitate and engage with cross-functional teams to develop remediation plans to mitigate and document corrective actions in response to MRA Regulatory audit.
Act as lead oversight to track, monitor all risks and issues for Credit Delivery Organization.
Assist with development of project plans, schedules and budgets for Credit Delivery Program
Responsible for amendment and implementation of program RAIDD operating guidelines.
Track and monitor project progress, monitor project timelines, adjust project milestones when necessary.
Create reports and presentations to communicate project status and performance indicators to stakeholders.
Assist with ongoing communications with bank regulatory supervisors during remediation process.
Support Governance team to ensure projects align with organizational goals and operate within guidelines.
Schedule and facilitate project team meetings, capture key action items and takeaways.
Assist with development of roles and responsibilities chart to ensure accountability and transparency of tasks for program regulatory remediation plan.
Designed dynamic PMO reporting dashboards in Jira that consolidated multi-project KPIs, streamlining stakeholder updates and driving data-backed strategic decisions.
Responsible for tracking and reporting project budgets, highlight expenditures, variance and resource allocations, ensure projects are within budget.
Assist with day-to-day program initiatives, develop, and maintain project reports in PowerPoint and Power BI software.
Work closely with internal audit team to ensure program complies with all relevant regulations and standards.
Collaborate with stakeholders to review legacy financial system transformation and align new financial functions with organizational strategic objectives.
Support implementation of various business solutions, work closely with change management team to optimize and improve processes and controls.
Mondo Staffing, Client: International Flavors & Fragrance - Union Beach, NJ Nov 2023 – Mar 2024
Project Coordinator - Rationalization
Responsible for supplier rationalization to identify gaps, overlaps and improvement of supply chain that result in reduction of vendor list, optimize costs and performance.
Manage key performance indicators to evaluate vendor performance and identify areas for improvement.
Collaborate with the Procurement team to assess pricing, focus on fewer strategically important vendors.
Schedule and facilitate meetings to discuss supply chain vendor rationalization with a focus on cost savings and reduction in procurement time.
Set up interviews with internal contract requesters to understand supply base, SOW, contracts and vendor engagements.
Build and maintain strong supplier relationships, identify and vet potential suppliers for goods and services.
Utilize SAP Fieldglass to manage third party vendor performance by inviting suppliers to register to maintain comprehensive details.
Engage in streamlining procurement processes, reduce off contract spends in SAP Ariba, ensure adherence to policies, by centralizing data, automating onboarding and mitigating risks.
Function as oversight for Managed Service Providers, ensure compliance with Service Level Agreements and deliverables.
Meet with HR user base to document configuration, regression and user acceptance testing for Workday project.
Accountable for entering new vendor data, and process changes within Peoplesoft.
Collaboration with Procurement and Supply Chain departments for OpEx expenditure including Accounts Receivable
Develop and present comprehensive PowerPoint presentations to senior leadership, showcase vendor portfolio assessments, procurement strategies, and opportunities for optimization,
Build stakeholder relationships to streamline processes and provide better visibility into supply chain process.
Collaborate with business units to review Master Service Agreements, License Agreement and short-term service contracts.
Conduct evaluations and market surveys to find suppliers with capability to handle large orders and multiple product categories.
Implement safeguards to maintain rationalization, ensure lowering the number of suppliers.
Signature Consultants LLC, Client: Bank of America – Jersey City, NJ Mar 2023 – Jun 2023
Project Manager - PMO
Support cross functional transformation initiatives to improve consistency, efficiency, and effectiveness of key integrated functionalities.
Act as Lead Analyst to assess business requirements associated with improvement of local business operations for SAP S/4HANA initiative.
Manage day-to-day activities and deliverables for projects within release management process.
Responsible for managing, tracking project timelines, ensuring adherence to key deliverable dates.
Successfully managed project schedules, identify higher-level project risks, issues, and decisions, as well as providing timely, accurate, and relevant project updates.
Established robust PMO tracking frameworks and automated Jira reporting dashboards, delivering comprehensive portfolio health, risk analytics, and milestone visibility to drive executive-level decision-making.
Ensure adherence to program governance, keeping program leadership and stakeholders informed.
Manage project bottlenecks, identify critical paths that include total timeline each task takes for completion.
Utilize and drive change management process, ensure timely approvals for change orders.
Responsible for all project RAIDD items in log, assign ownership, track progress with steps to closeout.
Act as liaison for cross-functional teams to present and address open issues that are blockers.
Schedule and facilitate weekly project team meetings to discuss project status and progress.
Support IT teams in understanding PMO methodologies, processes, and available resources.
Facilitate audit team meetings to address amendments to control processes in response to regulatory MRA.
Manage and reconcile project budgets with a focus on forecasts, variances and actuals to ensure projects are deployed within budget.
Worked with CapEx and OpEx expenditures including Fixed Assets as well as Accounts Payable and Accounts Receivable
Participate and support program managers with project planning, change control and risk review meetings, capture meeting minutes with key action items and takeaways.
Unicon International, Client: Nationwide Mutual Insurance Company – Remote Nov 2021 – Feb 2023
Sr. Project Coordinator – Security, Portfolio Management
Support Director of Information Security & Portfolio Management, responsible for coordinating and leading vital security digital platform projects.
Partner with Product Owners and stakeholders to co-create project roadmaps to bring to view objectives.
Manage delivery of physical badging access to over five thousand individuals using third party Cloud technology,
Act as point of contact for Manage Service Providers and communicate with senior leaders escalated issues.
Directly manage project budget reports and resources; engage with leadership in the scoping and planning processes for casualty insurance group,
Collaborate with internal stakeholders, Manage Service Provider, to highlight the value and benefits of Azure cloud computing delivery solution.
Leverage Active Directory and Azure AD to manage user permission and system access, resulting in 50% reduction downtime.
Manage RAIDD log, track dependencies, and ensure actionable remediation plans for solutioning.
Complete and maintain all required documentation for crisis management in a timely manner.
Ensure contractual commitments from Manage Service Providers are tracked and implemented in a timely manner.
Assist teams in maintaining and updating project data, ensuring accurate and up-to-date information on the IT Portfolio Dashboard.
Responsible for tracking and monitoring project timelines and task workflows, utilizing Kanban Boards and Azure Dev Ops. for collaboration with team members.
Manage project financials in Planview report forecasts and actuals for CAPEX, OPEX expenditures.
Monitor, track budget forecasts, variances in Planview and MS Excel.
Prepare and manage communication plan, share with stakeholders to prevent misunderstandings and reduce conflicts.
Facilitate working sessions with cross-functional teams to track project progress and automate tasks on Monday.com
Manage and create complex real-time project documentation using Google Sheets.
Create executive summary reports outlining project goals, progress, challenges and recommendations to enable in-formed decision making.
Facilitate weekly project meetings to review project status with key accomplishments, outline timeline with deliverables and identify key risks and issues.
Engage in collaborations with project teams for workflow process and productivity using Monday.com software.
Assist early adopters with product on-boarding and training and maximize understanding of product.
Artech Inc., Client: Bristol Myers Squibb, Princeton, NJ Jun 2020 – Nov 2021
Project Coordinator – Research & Development
Support Portfolio Manager with routine project management tasks and activities.
Responsible for managing project RAIDD logs, track and monitor owners and steps for closeouts.
Successfully lead cross-functional teams in discussions pertaining to data Integrity solutions.
Provide technical expertise in risk management, ensure threats are minimized and opportunities are maximized.
Facilitate bi-weekly stakeholder meetings to actively receive feedback, manage expectations and collaboratively discuss future plans.
Facilitate Quality Compliance team meetings, document key takeaways and action items.
Responsible for entering travel expenses for program managers in SAP Concur system.
Manage project team monthly financial report, update and report estimates, forecasts, and accruals.
Manage and consolidate monthly reports from team members reflecting health checks of projects.
Responsible for heavy calendar scheduling for Portfolio Manager, proactive with ad hoc changes.
Support various organizations to plan, prioritize, manage and track projects and resources utilizing Planview Software.
Atyeti Inc., Client: Credit Suisse, Princeton, NJ Nov 2018 – May 2020
Senior Program Coordinator
Support Program Manager with routine project management tasks and activities.
Manage program RAIDD log, ensure accountability of risks, issues and decisions from assigned owners.
Collaborate with change management group, business units about functional requirements and champion essential process changes.
Support deployment of Win365 migration, proactively met with cross-functional teams to plan and deploy the service.
Schedule bi-weekly key program and project related meetings, capturing action items and key takeaways.
Responsible for the development of meeting materials and PowerPoint presentations for the Stakeholders meeting.
Proactively monitor, track project plan and project timelines, milestones and resource allocations,
Assist with anticipating conflicts, problems and issues, and take appropriate steps to produce solutioning.
Manage project documentation and artifacts by establishing clear naming convention and folder structures in SharePoint.
Responsible for the administration of SharePoint sites, ensure easy access with proper permissions.
Maintain and reconcile project budget reports in Planview, document and share financial reports outlining financial performance and activities on a quarterly basis.
Facilitate periodically daily scrum meetings by managing the necessary processes related to project information.
InnoCom Inc., Client: Sanofi Aventis Bridgewater, NJ Dec 2017 – Nov 2018
Senior Project Coordinator – Mergers & Acquisitions
Support Portfolio Manager, ensure smooth operation and facilitate communication to help achieve strategic goals.
Collaborate with IT Infrastructure project team in Mergers & Acquisition group, develop architecture solution charts.
Engage in detail planning discussions for LAN/WAN network infrastructure for multi-site locations.
Partnered with PMO to develop RAIDD operating guidelines to provide a structured framework for risks and issues.
Interact frequently with PMO, ensure adherence to project standards & Best Practices.
Facilitate bi-weekly project meetings, prepare and consolidate project status reports from each workstreams.
Responsible for scheduling regular team meetings, take meeting notes, capture action Items and takeaways.
Assess, plan and drive strategic approach, best practices and optimize changes to network infrastructure processes.
Support planning team for network design, troubleshoot existing issues and optimize network performance.
Create and maintain project charter, scope documentation, work breakdown structure and project plans.
Responsible for managing project budgets, tracking actuals, forecasts, variances and expenditures.
Met frequently with finance teams to reconcile project financials against allocated budgets.
Collaborate with the change management team to help organizations implement changes effectively.
Assist with gathering data for PMO, ensure projects adhere to standards and best practices.
MedaSource Inc., Client: Covance Inc. – West Trenton, NJ Sep 2017 – Dec 2017
Project Manager
Manage reconciliation of program budgets with the finance team, with a focus on budget variance for Capex and OpEx items.
Collaborate with business units to identify processes for improvement by analyzing data and identifying roadblocks.
Proactively escalate critical issues and drive them to resolution.
Manage implementation of special projects and task forces as determined by management.
Contribute to planning, executing, controlling, and closing project to ensure Program is delivered to scope.
Manage and maintain comprehensive Google pages in cloud environment.
Track and maintain all Clinical Trial Patient Data, upload and store in SharePoint for team access.
Schedule and facilitate weekly project team meetings using MS Outlook and Skype for Business.
Oversee multiple workstreams and daily project management activities for G-Suite and affiliated partner products.
Facilitate leadership alignment and develop leadership action plans, responsible for Stakeholder identification and management.
Rose International, Client: QBE Causality Insurance, New York, NY May 2017 – Sept 2017
Program Coordinator
Work with Portfolio Manager to develop project summary reports for presentation to Senior Leadership team.
Responsible for planning and scheduling project kick-off meetings to formally launch five new projects within project portfolio.
Provide support to a team of twelve Project Managers, consolidate workstream status reports for Bi-Weekly Portfolio meetings.
Coordinate complex and multi-staged projects, assist Project Managers meet deadlines and budgets.
Manage change for business processes, focus on innovative solutions, technologies, and features.
Operate and manage all project related documentation, create shareable file folders in SharePoint libraries.
Work extensively on project plans, make necessary changes to timelines and work assignments.
Identify and communicate gaps and deficiencies to internal and external stakeholders and agencies.
Develop executive summary reports to outline program key information, progress and status.
Additional Experience:
United Health Group – Optum Technology – Basking Ridge, NJ Jun 2015 – Jan 2017
Project Coordinator
Support Program Manager with design systems and procedures to conduct process improvement to assist management in operating more efficiently and effectively.
Create and maintain project plans, timelines and calendars.
Act as main point of contact for stakeholders, cross-functional teams and clients.
Responsible for maintaining project documentation, maintained and updated project reports and contracts.
Accurately log and monitor risk register, identify risks and implement mitigation strategies.
Responsible for entering travel expenses for program managers in SAP Concur system.
Coordinate complex and multi-staged projects, assist Project Managers meet deadlines and budgets.
Develop executive summary reports to outline program key information, progress and status.
Education:
High School Diploma – Ardenne High School – Kingston, Jamaica
Certification:
Certified Scrum Master (CSM) - Scrum Alliance – U.S.A.
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