Virtual Service Associate - Clerical & QuickBooks
Resume:
Sondra A. Gripper
Effingham, SC 29541
Cell: 843-***-**** Email: ********@*****.***
Professional Objective:
I am seeking a remote or home based position that is 20 hours per week on weekdays and utilizes my human resources, computer and customer service skills. I am self-directed, organized and disciplined. I can work independently or with a team. I enjoy jobs that allow for flexibility and creativity.
Experience:
April 1, 2015 – Present
Avon Independent Sales Representative
Business Type: Sales and Service
Sales – Online and face to face
Customer Service
Problem Solving
1.Online – Ordering/Sales every two weeks
Website development and management
Accounts –Payables and receivables
Reporting
Recruitment and team building
Facebook advertisings
March 15, 2005 –Present (24 Hours per week part-time)
Florence Area Literacy Council, Florence, SC
Business Type: Adult Education Non-profit School
Office Manager/Literacy Pro & LACES Coordinator
Type general correspondence, reports, etc.
Typing speed 60 WPM.
Telephone/Reception
Input student hours into LACES database and develops reports for the classroom instructor and executive director
Pay Agency Monthly Bills
Create Monthly Financial Reports for tax auditor and Board of Director’s meeting
Process Monthly Payroll
Monthly Payroll Tax Preparation and Payment (State and Federal)
Quarterly and Annual Payroll Tax Report Preparation (State and Federal)
Prepare and distribute W2’s and W3 Tax documents annually
Monitor agency’s annual budget producing monthly spending reports for local and state officials
Use copier, fax, and internet on a daily basis
Reconcile bank account monthly
Maintain office supplies
Initiates hiring process
Assist executive director in fund-raising efforts for large funding projects
Maintain privacy and document confidentiality for employees and students
February 8, 2005-March 14, 2005
McLeod Regional Medical Center, Florence, SC (Temporary Position)
Business Type: Hospital Call Center
Call Center- Reservations and Scheduling
Scheduled appointments for 3 divisions of McLeod Hospital by phone from a call center location.
Helped develop and create training manuals use in training other schedulers.
Education:
High School Diploma - Withrow High School, Cincinnati, OH
Central Midlands Technical College, Sumter SC
Florence-Darlington Technical College, Florence
Supply Systems Computer Operator – U.S. Air Force
Software Training:
Microsoft Office:
Excel – Spreadsheets, Formulas, Macros, Graphs, If statements, Linking Spreadsheets
Word – Documents, Templates, Labels, and Dividers
PowerPoint- Graphs, and Organization Charts
Access – Data Entry
Outlook – Mail
Social Media:
Tictok
Quick books /Quick books Payroll Software – Daily use of bank software, monthly payroll processing, reports, 941 Quarterly Federal, W2 and W3 forms
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