Operations and Inventory Administration Specialist
Resume:
FALON A. YOUNG
Reading, PA 610-***-**** *******@*****.***
Professional Summary
Detail-oriented administrative and operations professional with over 20 years of experience in manufacturing, inventory management, logistics, documentation control, and team leadership. Experienced in ERP systems, purchasing, shipping and receiving, inventory accuracy, SOP management, and cross-functional coordination. Bilingual in English and Japanese with strong organizational, problem-solving, and communication skills.
Core Qualifications
Administrative Support • Documentation Control • Inventory Management • Purchasing • Shipping & Receiving • ERP Systems (Deacom, AS400, Kronos) • Microsoft Office (Excel, Word, PowerPoint) • Scheduling • Payroll Support • Process Improvement • Team Leadership • Employee Training • FDA, SQF & GMP Compliance • Bookkeeping
Certifications
• Google Project Management Certificate Coursework (Foundations, Planning, Execution, Agile)
• Preventive Controls Qualified Individual (PCQI)
Professional Experience
Production Clerk ByHeart, Reading, PA Jul 2023 – Present
• Manage purchasing and inventory control for production supplies to support uninterrupted manufacturing operations.
• Create and manage production work orders in Deacom ERP to support production scheduling and manufacturing activities.
• Maintain ERP records, controlled documentation, and inventory transactions to ensure data accuracy and regulatory compliance.
• Review, organize, scan, and maintain production documentation in accordance with FDA, SQF, and GMP requirements.
• Update SOPs and controlled documents to support quality and operational excellence.
• Collaborate with production, warehouse, and supply chain teams to improve logistics coordination and operational efficiency.
• Support continuous improvement initiatives that enhance workflow efficiency and inventory accuracy.
Warehouse Associate / Administrator ByHeart, Reading, PA Aug 2021 – Jul 2023
• Process purchase orders and receiving transactions within the Deacom ERP system.
• Coordinate inbound and outbound shipments and vendor communications.
• Maintain inventory accuracy and warehouse organization.
• Manage COA documentation and shipping records.
• Operate forklifts and material handling equipment safely.
• Trained new and existing employees on equipment operation, SOPs, safety requirements, and best manufacturing practices.
Production Line Leader / Administrator Godiva Chocolatier, Inc. Reading, PA Aug 2014 – Jul 2021
• Supervised production teams and coordinated daily manufacturing activities.
• Managed labor scheduling and payroll-related documentation.
• Assisted the Production Planner with production scheduling and daily schedule coordination.
• Investigated inventory discrepancies and implemented corrective actions.
• Utilized AS400 to support production and inventory operations.
• Developed training materials and employee presentations.
• Trained new and existing employees on equipment operation, SOPs, safety requirements, and best manufacturing practices.
• Created and printed production labels using the Kronos system, ensuring accuracy and compliance with production requirements.
Machine Operator/ Administrator Godiva Chocolatier, Inc. Reading, PA Jun 2013 – Jul 2021
• Assisted the Production Planner with production scheduling and daily schedule coordination.
• Operated and maintained multiple packaging and wrapping systems.
• Performed troubleshooting, repairs, and quality inspections.
• Ensured production standards and product quality requirements were met.
• Supervised machine operators and coordinated daily staffing to ensure safe, efficient, and uninterrupted production.
• Trained new and existing employees on equipment operation, SOPs, safety requirements, and best manufacturing practices.
• Updated and maintained controlled production documentation, SOPs, work instructions, and manufacturing records to ensure regulatory compliance.
• Developed training materials, PowerPoint presentations, and instructional documents to support employee onboarding, cross-training, and continuous learning.
• Created and printed production labels using the Kronos system, ensuring accuracy and compliance with production requirements.
Warehouse Associate / Leader Godiva Chocolatier, Inc. Reading, PA Apr 2006 – Jun 2013
• Managed labor scheduling and payroll-related documentation.
• Managed shipping, receiving, inventory transactions, and warehouse organization.
• Utilized AS400 and Excel for inventory tracking and reporting.
• Coordinated material movement using forklifts and pallet jacks.
• Created outbound Bills of Materials (BOMs), generated FedEx shipping labels, and coordinated shipping documentation to support efficient logistics and customer deliveries.
• Trained new and existing employees on equipment operation, SOPs, safety requirements, and best manufacturing practices.
Key Accomplishments – Godiva Chocolatier Reading, PA 2006 – 2021
• Served as the primary liaison with Godiva Japan by translating recipes, production documentation, and technical materials from English to Japanese.
• Coordinated communication with Godiva Japan through email and phone to support production, quality, and operational initiatives.
• Assisted cross-functional teams by ensuring accurate translation of manufacturing documentation and facilitating effective international collaboration.
Assistant Team Leader Target Corporation Mar 2003 – Apr 2006
• Supervised front-end operations and customer service activities.
• Managed inventory, merchandising, and seasonal transitions.
• Assisted with team leadership and operational support.
Education
Penn State University – Business Degree (In Progress)
Berks Career & Technology Center – A.O.S. Culinary Arts, 2003
Exeter Township Senior High School – Diploma, 2003
Contact this candidate