Store Manager and Training Development Professional
Resume:
Anthony R. Fleming
Store Manager Roses
Florence, SC 29501
***********@*****.***
Professional Summary
Highly self-motivated and organized sales professional, seeking a training and development position in order to utilize expert management skills and training experience. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Store Manager Roses
Roses
February 2021 to Present
• Carry keys and alarm codes; open store, disarm and arm alarm system.
• Handle managerial task given by Cooperate
• Identify problems with working conditions and creating solutions to create a better working environment.
• Offer support, training and development to new hires and sales team.
• Resolved customer complaints regarding sales and service.
• Facilitated weekly training meetings to improve the knowledge of base company products and staff development.
• Established a professional culture that utilized cross-training methods to maintain productivity.
• Managed human resource duties (payroll, leave, interviews, employee evaluations and staff training).
• Sustained inventory by implementing plans that would curtail shrink. Store Manager Burkes Outlet
Burkes Outlet-Taylors, SC
February 2020 to February 2021
• Carry keys and alarm codes; open store, disarm and arm alarm system.
• Handle managerial task given by Cooperate
• Identify problems with working conditions and creating solutions to create a better working environment.
• Offer support, training and development to new hires and sales team.
• Resolved customer complaints regarding sales and service.
• Facilitated weekly training meetings to improve the knowledge of base company products and staff development.
• Established a professional culture that utilized cross-training methods to maintain productivity.
• Managed human resource duties (payroll, leave, interviews, employee evaluations and staff training).
• Sustained inventory by implementing plans that would curtail shrink. Assistant Manager
Conns HomePlus
August 2018 to February 2020
• Carry keys and alarm codes; open store, disarm and arm alarm system.
• Handle managerial tasks when the store manager is unavailable.
• Identify problems with working conditions and reporting them to proper management.
• Offer support, training and development to new hires and sales team.
• Resolved customer complaints regarding sales and service. Store Manager
Dollar General
December 2016 to August 2018
• Facilitated weekly training meetings to improve the knowledge of base company products and staff development.
• Established a professional culture that utilized cross-training methods to maintain productivity.
• Managed human resource duties (payroll, leave, interviews, employee evaluations and staff training).
• Sustained inventory by implementing plans that would curtail shrink.
• Handled complaints from customers and resolved any issues that occurred. Affective Living Life Coaching (ALL), Columbia, SC Present-September 2014 Change Transformation Leader
• Dr. John C. Maxwell Certified Speaker, Trainer, Mentor and Life Coach
• Becoming a Person of Influence Leadership Gold
• Everyone Communicates, Few Connect Put Your Dreams to the Test
• How to be a REAL Success 15 Invaluable Laws of Growth
• Provides one-on-one coaching and development for participants in the ALL program as defined by specific member needs including urgent, immediate, and long term.
• Completes needs assessment by gathering information from the program participants, the participant's family, development team and other parties.
• Delivers a positive environment for the participant by motivating, recognizing and engaging them through proper communication and individualized practices.
• Maintains consistent documentation on participants including but not limited to: training records, Life Coaching Plan development and status updates, agency contacts, employment/interviewing activities and life service needs.
• Documents all sessions and interactions in the appropriate databases in a timely manner.
• Travels to conduct member visits, provider visits and community-based visits as needed to ensure effective administration of the program.
Founder and Pastor
Affecting The World Ministries-Columbia, SC
January 2005 to December 2016
• Founder and Head of a new ministry.
• Structures ministry's organizational infrastructure.
• Develops, forecasts and implements the ministries organizational mission, vision and core values.
• Empowers individuals to live holistic, successful lives through proper time management, appropriate life management, effective self-care and relationship management.
• Counsels members and non-members
• Implements a model for growth that attracts and recruit new members
• Serves as a liaison for the church members, various communities and partner companies.
• Preside over all facets of the ministry including preaching, teaching, developing, etc.
• Manages core group leaders
• Train leaders on model behavior, communication skills, and service applicable to all facets of life
• Prepares detailed budgets and financial reports.
• Trains instructors and supervisors in techniques and skills for training and dealing with employees.
• Develops and organize training manuals, multimedia visual aids, and other educational materials.
• Develops testing and evaluation procedures.
Store Manager and Sales Associate
Radio Shack-Columbia, SC
November 2002 to January 2005
• Resolved customer complaints regarding sales and service.
• Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.
• Determined price schedules and discount rates.
• Review operational records and reports to project sales and determine profitability.
• Monitored customer preferences to determine focus of sales efforts.
• Prepared budgets and approve budget expenditures.
• Conferred with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
• Performed difficult staffing duties, including dealing with understaffing, resolving employees' disputes, firing employees, and administering disciplinary procedures.
• Planned and executed new employee orientations.
• Represented organization at personnel-related hearings and investigations.
• Maintains records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
Education
Religion and Philosophy (Bachelor of Arts in Religion and Philosophy) Benedict College-Columbia, SC
May 2005
Bachelor of Science
Bachelor of Arts
Associate's degree
Master's degree
Master of Business Administration
Skills
• Training & Development
• Microsoft Excel
• Warehouse management system
• Supervising experience
• Sales strategy
• Windows
• Computer skills
• Hotel experience
• Cash register
• Customer Relationship Management
• Cost accounting
• Sales management
• Forecasting
• Microsoft Office
• Leadership
• Retail Management
• Meeting Facilitation
• Renovation
• Working with high schoolers
• Care plans
• LMS
• HRIS
• Analysis skills
• WDS
• Manufacturing
• Business development
• Clerical experience
• Organizational skills
• B2B sales
• Vue.js
• Hospitality
• Communication skills
• Microsoft Word
• Office experience
• Grocery store
• Management
• Pre-sales
• Lending
• Project leadership
• Financial acumen
• Restaurant experience
• Compliance management
• Sales
• Customer service
• Nursing
• Teaching
• Budgeting
• Store management
• Merchandising
• Time management
• Financial Report Writing
• Relationship Management
• Account management
• Operations management
• Recruiting
• Employee Orientation
Certifications and Licenses
Certified Life Coach
Present
Non-CDL Class C
Certified Payroll Professional
Fundamental Payroll Certification
Professional In Human Resources
Passenger Endorsement
Forklift Certification
Driver's License
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