Financial Analyst

NIURKA VIVIECA

** ****** ******, ******** ****, New Jersey 07662

******.*******.***@******.***

******.*******@*****.***

Cell 201-***-****

Work 201-***-****

SUMMARY OF QUALIFICATIONS

A detail-oriented, self-motivated professional with experience in Banking, Customer Service, Management and Sales industry. Strong in translating goals into specific behavior. Areas of expertise include:

*Excellent leadership, interpersonal, supervisory, communication and coaching skills. * Outstanding presentation, and Sales skills

*Strong ability in personnel interviewing, training, and motivating Skilled in Organization and office procedures.

* Ability to achieve immediate and long-term goals and meet operational deadlines SIGNIFICANT WORK EXPERIENCE

Veolia Water Technologies Treatment Solutions USA INC., VA

- Financial Analyst-US (Present)

- Projects creation on SF and purchases on SAP

- Directly responsible for the department tax clearing disputes, discrepancies and adjustments of invoices.

- Effectively work with multiple layers of the organization being used as a bridge to escalate any customer issue for speedy problem resolution and document request.- Creates customers in the VWTS systems.

- Sets up sales orders on SAP.

- Sets up projects on Sales Force.

- Follow up on customers on credit hold.

- Prepares work orders for aftermarket

- Tracks PO shipping.

- Invoices SO.

- Follow up on Accounts Receivable.

- Connecting and establishing relationships with customers from different States and City to update System information, do necessary corrections on the Invoices and verification of billing collection.

- Maintains and updates Sales Tax in the portal.

- Effectively work with multiple layers of the organization being used as a bridge to escalate any customer issue for speedy problem resolution and document request. Veolia Water Technologies Treatment Solutions USA INC., Leonia, New Jersey

- P&D AR /Billing Disputes resolutions and Collection Specialist (2023- May 2024)

- Directly responsible for the P & D Aftermarket department clearing disputes, discrepancies and adjustments of invoices.

- Connecting and establishing relationships with customers from different States and City to update System information, do necessary corrections on the Invoices and verification of billing collection.

- Effectively work with different departments being used as a bridge to escalate any customer issue for speedy problem resolution and document request.

-Create and issue Credit and Debit Memos for invoices.

-Completing forms and creating account for customers using Veolia as new Vendor.

-Respond to any billing queries that are in reference to customers assigned to my area.

-Work on AR reports from tableau to satisfy collections and payments verification using SAP, Sales force and emails.

-Worked on clear all disputes that were requested for the Suez to Veolia transition to clear our pipeline.

PD Distributor LLC, South Plainfield, NJ

Office Operation Manager/Account receivable/collections (February 2020 – 2023)

-Oversee and support all administrative duties in the office and ensure that office is operating smoothly - Manage office supplies inventory and place orders as necessary

-Receive and sort incoming mail and deliveries, and manage outgoing mail

-Develop office policies and procedures, and ensure they are implemented appropriately -Assist with office layout planning and office moves and with managing and maintaining IT infrastructure -Manage office budget

-Maintains accounts receivable documentation, including bank reconciliations and financial reports

-Enters and codes all invoices efficiently and accurately to accounts waiting for payments -Provide backups to the Accounts Payable Manager to process bi-weekly checks for accounts payable-Ensuring accuracy and efficiency of operations, processing and monitoring incoming payments -Automate all aspects of billing, collections, payments, reporting and forecasting

-Provide other administrative support as necessary, including scheduling group meetings, maintaining - calendars, doing research, and creating reports

Wells Fargo Bank, Hackensack, New Jersey

Branch Manager III (2011- March 2019)

- Directly responsible for the sales goals and operation duties of the branch. Recognized for going beyond expectations in sales, as a 5 top performance branch manager in South NJ 2012.

- Exceed banking center sales goals over 160% every quarter through Planning and executing successful sales strategies, developing and retaining new relationships for the company. - Leader champion role for credit in my district

- Effectively train and coach a successful sales and service team through the development of staff as a competitive advantage. Responsible for effective staff salary administration, rewards and development.

- Responsible for business development goals and objectives, staffing models, schedules and performance standards.

ACHIEVEMENTS:

Recognized as a employee of the year for 2017/2018 Quarter award winner 2013

Recognized within the 5 top performance managers in South NJ market in 2012 Received coaching excellence award for 1st, 2nd, and 3rd quarter of 2012 Platinum award of recognition for excellence in auditory and sales on April 2011 Promoted from manager I to manager II in less than one year Recognized as assistant manager top performer for the year of 2009 Recognized as top sales performer for the entire year of 2008 Awarded employee of the year in 2007

PROFESSIONAL TRAINING

SAP

Sales Force

PMI student- exam ready

Master’s in human resources management - Post University (on-going) Bachelor’s degree in Business Administration - PUCMM Completed Leadership Program Wall Street- Boa, New York Signature Series for leadership career development VOLUNTEER EXPERIENCE

Volunteer with Habitat for Humanity

Volunteer teacher at The Most Holy Name Church of Garfield, NJ Volunteer at the Boys & Girls Club of Lodi, NJ

Fluent in English, Spanish.

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