Nonprofit Operations Manager & Multi-Site Leader

Sandra Gioioso GSAS { aches

Experienced nonprofit operations manager with over 30 years leading diverse teams and managing multi-site

programs in retail, food distribution, and childcare. Skilled at optimizing daily operations, driving financial results, and

fostering community partnerships while remaining mission-focused.

ptonline.net

PROFESSIONAL EXPERIENCE

Manager 2024 - Present

Monmouth County Habitat for Humanity ReStore

* Manages daily operations of a nonprofit retail store, including staffing, inventory, merchandising, and driving

financial performance to meet budget goals.

* Implements and oversees policies for inventory control, pricing, donation intake, and customer service logistics to

support efficient merchandise turnover and high customer satisfaction.

« Maintains accurate sales, donor, customer, and financial records while collaborating with executive leadership to

align with the organization's mission and execute strategic goals.

* Trains employees and volunteers, fosters an efficient, team-oriented work environment, and enforces safety

standards across all operations.

Assistant Manager 2017 - 2024

Monmouth County Habitat for Humanity ReStore

Owner / Operator 2005 - 2017

Cradles to Crayons, LLC

* Operated a licensed in-home daycare providing care and age-appropriate curriculum for children from infancy to

school age.

* Managed daily operations, including scheduling, staff oversight, and care for up to 13 children.

* Maintained compliance with state regulations and reporting requirements for the IRS and Child Care Resources.

* CPR and First Aid Certified; ensured a safe, nurturing, and developmentally appropriate environment,

Director of Operations 2000 - 2005

FoodBank of Monmouth and Ocean Counties

* Directed warehouse transportation and inventory operations for the distribution of 8+ million pounds of food

annually to 290+ partner agencies.

* Managed hiring, training, and supervision of staff, including AmeriCorps and Department of Corrections personnel,

operating within OSHA, health department, and nonprofit sector guidelines

* Oversaw facility maintenance, capital movements, and in-kind donations, securing equipment and vehicle services

through 3” party partnerships.

* Collaborated with the development team on fundraising, grants, and donor outreach: created an internal

procedures manual and led post-9/11 disaster relief efforts.

Development & Transportation Manager 1994 - 2000

FoodBank of Monmouth and Ocean Counties

Second Helping Coordinator / Food Drive Coordinator 1992 - 1994

Board of Health Regulations and Guidelines

* Recruited restaurants, supermarkets, and local donors to support daily food distribution to soup kitchens, shelters,

and daycares.

* Conducted kitchen and agency inspections to maintain food safety and comply with Board of Health regulations by

performing daily temperature checks and safety inspections of all food and food storage.

* Planned menus and coordinated daily meal programs; built partnerships with the American Culinary Foundation,

helped implement and direct the Hunters Helping the Hungry program and participated in organizing national

events, including Childhood Hunger Day.

KEY COMPETENCIES

Operations Management Budgeting & Financial Oversight Program Development

Team Leadership Donor Relations Event Coordination

Staff Recruitment & Training Community Outreach Conflict Resolution

Inventory Control Volunteer Recruitment Facilities Management

EDUCATION CERTIFICATIONS

Brookdale Community College CPR / First Aid

Business Major (1985)

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