Administrative Assistant - Patient Services
Resume:
GARNET
WRAY
Denver, CO ************@*****.***
To obtain long term employment as a committed and motivated administrative assistant. I have exceptional
customer service skills, strong work ethic, professional demeanor, and great initiative.
EXPERIENCE
CARE COORDINATOR/HEALTH EDUCATOR
Stride Community Health Center Aurora, CO
MAY 2017 – AUGUST 2023
● Provided assessment, intervention, coaching and support to patients, and their responsible parties, to proactively
manage their care and to improve social determinants of health, and other conditions that may impact their health.
● Provided pertinent and preventive health education to all patients.
● Acted as a liaison for patients to keep them connected to both internal and external resources, as appropriate.
● Built strong relationships with patients to keep them engaged and focused on their medical care.
BIRTH REGISTRAR
University of Colorado Hospital Denver, CO
SEPTEMBER 2003-JULY 2014
● Prepared birth certificates in accordance with state
standards for legal and statistical purposes.
● Abstracted medical information from mother and
baby's medical records to satisfy requirements for
Colorado Department of Health and Environment.
● Worked to maintain compliance effectively and
efficiently with JCAHO accreditation and other
internal and external regulatory standards.
● Delivered amazing customer service both internally
and externally by advocating for patient preferences.
OFFICE MANAGER/BILLING SPECIALIST
Mile High Medical Supply Denver, CO
AUGUST 2014-MAY 2017
● Prepared and submitted Medicaid and Medicare
billing data and medical claims.
● Coded services, procedures, diagnoses, and
treatments in a timely manner.
● Verified all patient medical information was current
and accurate.
● Prepared bills, invoices, and documented amounts
due for medical procedures and services.
● Collected and reviewed referrals and pre-
authorizations.
EDUCATION
MANSFIELD BUSINESS SCHOOL
SKILLS
Microsoft Office Biz Com 10 Key
Adobe Word Excel Data Entry
. MS Outlook Powerpoint Epic Medical
Registration Process Billing Systems
Telecommunication Strong Work Ethic
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